infoTECH Feature

June 25, 2021

6 Disruptive Technologies in 2021

Modern digital technologies are constantly evolving, and every sector is accustomed to the constant flood of innovations. In 2021, there are many technologies that are disrupting the business sector and offer new opportunities for better business operations and customer relationships. In this article, we provide an overview of some of the most important technologies and their expected impact on the industry.  

Chatbots And Smart Assistants  

AI-powered chatbots are gaining more importance as a lot of people are working remotely, or they are looking for ways to entertain themselves online; hence their communication with chatbots is one of the primary ways of getting a specific answer about certain products or services and getting help about specific issues. 

A great example are betting sites which are very popular today. But, because they exist as digital platforms, the support provided by customer support agents is important for the successful relationship between the gambling establishment and the members of the site. That's why chatbots that instantly offer solutions and answers to specific questions are of great importance for the customer support team but also for the members that use this service. 

This means, if you want to get on up-to-date information about the latest betting sites and their bonuses, offers, and other promotions, then make sure to visit This is a reputable platform that always offers in-depth and reliable information regarding betting sites and their offers.  

In terms of smart assistants like Siri, Amazon Alexa, and Google (News - Alert) Assistant are becoming an indispensable part of our daily lives, and people are definitely using them for simplifying their day-to-day tasks. 

5G Networks 

The rollout of 5G networks is one of the most anticipated technologies that will improve the connectivity among devices. They offer lightning-fast download speeds, low latency, and better bandwidth time. It will definitely revolutionize not only how we interact with our devices but also it is another opportunity that will allow business sectors to flourish. 

For example, because a lot of mobile games are developed for both online and offline gameplay, but some require an Internet connection; and this innovation will definitely enhance the performance of the game and attract a greater audience of gamers that wants to play on the go. 

Overall, 5G will offer better, secure connections, a better understanding of consumers' data, and it will also optimize business processes and improve the production of goods.  

Machine Learning  

Machine learning is one of the top technologies that disrupted a lot of sectors and helped with the development of personalized services and marketing strategies. More specifically, machine learning is a subset of artificial intelligence technology which collects large data sets about the behavior of the customers on specific websites, and it is able to derive conclusions about the data patterns.

Based on the accumulated data, it helps business to create offerings which are personalized to the needs and wishes of their customers. Moreover, it is a technology that can even predict based on the gathered data the future behavior of the clients and anticipate the requirements of the consumers.  


Drones as technological innovation have found widespread usage among consumers, and it is also becoming more popular in the business sector. This device is created in order to perform tasks that were previously executed by humans. 

The capabilities and design can vary from one device to another, but generally, drones can be used from the development of autonomous vehicles to robots, helicopters, and other devices. Otherwise, drones show a lot of potentials to be used across an array of sectors such as mining, agriculture, insurance, telecommunications, and other industries. 

Blockchain Technology 

Blockchain technology has generated a lot of buzz, not just in the cryptocurrency community but in the business sector because its design and development offer numerous benefits for different businesses. 

In fact, about 24% of leaders in the IT sector feel that blockchain technology has great potential for disrupting different sectors. Generally, blockchain-based solutions are used in order to enhance the transparency and security of business operations, and they can also improve the efficiency of business processes and decrease costs. 

Some of the most notable examples of the business sector are the partnership of IBM (News - Alert) and various famous brands like Nestle, Carrefour, Walmart, and others, for the optimizations of the supply chains.

Otherwise, blockchain-based solutions can be used to prevent errors from happening and to decrease corruption in the public sector. One example is the application Followmyvote which is based on blockchain technology, and it was created in order to prevent electoral fraud. Blockchain technology is also used in the financial sector and retail sectors.

Financial institutions would benefit greatly from the implementation of blockchain technology when it comes to enhancing the transparency of their sectors and improving the security of their databases. So, it's safe to say; we expect this technology to become more prevalent in the business sector in the future. 


Virtual currencies are showing a lot of advantages because they are based on blockchain technologies. Cryptocurrencies experienced a boom in 2020-2021 due to Bitcoin's bullish cycle, which has had a huge impact on the bull market phase of other cryptocurrencies, and the value of the cryptocurrency soared to over $60,000 in 2021. 

This triggered the decision of companies around the world to accept crypto payments because there is a great audience of customers who want to use their cryptocurrencies to buy certain products and services. Also, by accepting crypto payments, the businesses are able to reach new markets and attract more crypto customers.


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