FrontRange, a provider of Hybrid Service Management software solutions, recently announced that its HEAT Client Management was selected by Bilfinger Group, an international engineering company and provider of technical, commercial, and infrastructure services. The solution will be deployed globally by Bilfinger for seamless software deployment and upgrading as well as to cut down on costs involved in frequent on-site engineer visits.
HEAT Client Management offers a high level of process automation, unified management, and compliance enforcement, which create efficient and effective IT services and produce enhanced end-user productivity. With HEAT Client, Bilfinger will be able to plan for software roll-outs around the world, have software packaged immediately, as well as operating systems, drivers and configurations, verify and pilot the software change before production, automatically deploy the software to the end user, observe and enact compliance as well as update and remove software as necessary to stay up to date with changing business demands. Administrators will be able to deploy operating systems, applications, updates and patches from a central location, and that too, without many on-site engineer visits, resulting in significantly reduced time and resources.
“Bilfinger SE is a longstanding and loyal FrontRange customer, so we are particularly pleased that the company has now decided to add further FrontRange HEAT solutions to its software landscape,” adds Anton Kreuzer, managing director, FrontRange Germany.
In related news, FrontRange recently announced that its HEAT Cloud Service Management platform has been selected by Randstad Technologies, North America’s technology talent and solutions provider. With the solution, Randstad will be able to further improve the performance of its technology support services offerings.
FrontRange's HEAT Cloud Service Management solution integrates IT best practices with voice and workflow automation. This enables service desks in organizations to easily request a service or change, plan for appropriate remediation measures and automatically approve and authorize requests.