infoTECH Feature

October 06, 2014

ePlus Technology Becomes Part of Microsoft Devices Program

ePlus Inc., an integrator of technology solutions, recently announced that its subsidiary, ePlus Technology, Inc., has become a new member of the Microsoft (News - Alert) Devices Program. As a result, ePlus Technology will now be able to offer Surface through authorized resellers. The company’s customers will also be able to enjoy Microsoft’s extended warranty and accidental damage along with numerous value-added services.

"We see an increasing demand for tablets, from both commercial and educational organizations,” said Mark Marron, COO of ePlus, in a statement.  “We are pleased to participate in the Microsoft Devices Program, particularly to offer the Surface Pro 3 to our customers—delivering the power and performance of a laptop with the size and flexibility of a tablet.”

ePlus enables organizations to optimize their IT infrastructure and supply chain processes by delivering complex information technology solutions, which may include managed and professional services and products from top manufacturers, flexible financing, and proprietary software.  Founded in 1990, ePlus has more than 950 associates serving commercial, state, municipal, and education customers nationally. 

The company has registered some impressive growth in the last few years. Recently, ePlus acquired the operating assets and assumed certain liabilities of Granite Business Solutions, Inc. dba Evolve Technology Group ("Evolve"). The company did not disclose the terms of the acquisition. Evolve had generated approximately $27 million of revenue in 2013.

In related news, ePlus Inc. recently announced that its subsidiary, ePlus Technology, Inc., has achieved a Customer Satisfaction Excellence Gold Star from Cisco (News - Alert). This designation recognizes ePlus for delivering outstanding customer service to customers in the United States.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period.  Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star. 

Edited by Maurice Nagle

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