infoTECH Feature

April 02, 2014

Monolith's Unified Service Assurance Solution Enhances Operational Efficiencies

Monolith Software specializes in offering service assurance solutions that can unify fault, performance, topology, and service level management in a single scalable platform.

The company’s multi-tenant AssureNow platform leverages a single codebase and employs an open and unified approach for data collection, enrichment, visualization, and reporting. The company’s clients list includes telecommunications providers, managed service providers and other enterprises like Broadvox, eircom, Equinix, Oracle, Tata Communications (News - Alert), and Tele2.

The Monolith solution helps these enterprises to unify and simplify their infrastructure management in addition to consolidating disparate and legacy tools on to a single platform. This reduces operations costs and enables the creation and delivery of new services to serve customers better.

Service providers can now improve end-to-end customer experience management, operational efficiency and business agility by consolidating tools with unified service assurance.

Monolith published a white paper recently, highlighting the benefits of unified service assurance and also plans to host a webinar on the topic.

Bill Cannon, CEO of Monolith Software said, “It is difficult for organizations to optimize customer experience management, improve operational efficiency, and create an agile environment because they have too many siloed infrastructure management tools.”

The white paper entitled, “consolidating disparate tools with a unified solution for superior service assurance,” outlines the benefits that will arise by stopping the usage of old monitoring tools besides including a new ROI model and TCO calculator. Ways to enhance the operational efficiencies and business agility and how organizations can reduce size and complexity of their IT and OSS environments are also enumerated in the white paper.

Monolith will be hosting a webinar on April 9 2014 entitled, “Achieving end-to-end customer experience and business agility with unified service assurance,” which will explain how to improve end-to-end customer experience, business agility and operational efficiency by using a unified service assurance platform.

The webinar will showcase the advantages of the AssureNow service management center and the advantages of replacing multiple, disparate technology tools with a single, end-to-end service assurance solution. The AssureNow platform ensures high speed of deployment which saves a lot on time and money for service providers.

Edited by Cassandra Tucker

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