Frost & Sullivan Reports on EarthLink's IT Services Transformation

EarthLink, Inc., a company for IT services and communications, announced that Frost & Sullivan (News - Alert), a research company, has published a report on EarthLink's IT services evolution. This is reported by analyst Roopa Honnachari.

The report, "From a Residential ISP to a Business Communications & IT Services Provider - Analyzing EarthLink's Transformation Strategy," lists the factors responsible for the company's transformation, with the managed IT services strategy that helped EarthLink to position itself as a key competitor in the business services market.

Roopa talks about managed IT Services strategies that invest in growth areas, sale structures that include an engineering organization of technical experts that work with sales to design network and cloud solutions for clients, and financials.

"From predominantly being a residential Internet Service Provider (ISP) in 2010 to positioning itself as a leading managed services provider in the business communications and IT services market in 2013, EarthLink has come a long way," stated Roopashree (Roopa) Honnachari, Program Manager, Business Communication Services, Stratecast and Frost & Sullivan.

"The company's efforts have been focused on growing its growth retail products that include Multi-Protocol Label Switching (MPLS) Virtual Private Network (VPN), Hosted VoIP, and IT services. This direction is consistent with Frost & Sullivan research that indicates that a hybrid model appeals to customers that are looking to leverage the cost benefits of the shared cloud model, without fully giving up control or security associated with other environments," Honnachari added.

"We are pleased that Frost & Sullivan has shared its independent favorable assessment of EarthLink's evolution. Over the past several years, we have strategically focused on supporting the growing needs of companies as they seek to virtualize their businesses. Validation of our emergence as an IT services leader from an expert analyst is proof that that our initiatives and investments are paying off. As we complete the rollout of our new next-generation data centers and further expand our robust IT services portfolio, EarthLink is truly an end-to-end provider, with a unique package of networking assets, cloud services, and managed services wrapped in a consultative approach that delivers more value to our customers," says Michael D. Toplisek, EarthLink executive vice president of sales and marketing.

Whether users need Internet access or a fully-meshed, secure IP network to support critical business applications, EarthLink has a solution that fits organization’s needs and budget.