Syntel: Capabilities Make the Difference in IT and KPO Services

Syntel (News - Alert), an IT and KPO solutions provider based in Michigan, believes clients make their final decision in regard to which service provider to use not because of the size of the company, but instead solely on what the provider is capable of completing for them.

"IT clients have a sophisticated and nuanced view of the value that their partners can bring to the table, which extends well beyond the size of their revenue or number of employees,” Prashant Ranade, President and CEO of Syntel, said in an article on StreetInsider. “A partner's capabilities are not determined by the size of the partner."

The success of Syntel can be seen in the company’s financial performance over the past couple of years.

"Our strategy is to focus on selected industries and service lines, invest heavily in IP and industry solutions, and ensure that clients receive the best service possible,” said Ranade. “At each client organization, our goal is to be known as the best partner, not just the biggest."

This news comes shortly after Syntel announced its plans to keep focus on North America as well as Europe for its future growth, despite the two regions grappling economic and financial crisis over the past few years.

Syntel is a global provider of integrated information technology and Knowledge Process Outsourcing (KPO) solutions spanning the entire development of business and information systems and processes. As of the New Year, Syntel employed more than 21,000 people worldwide.