infoTECH Feature

July 18, 2012

AtHoc Helps Keep the Public Safe, One Notification at a Time

San Mateo- based AtHoc is touted as a leader in emergency mass communication. With a click of a button within its software, the company can reach a large group of people with vital information that helps to save both lives and property alike. Showing exceptional growth within both its customer base and the technology it provides, the company is currently the number one provider to the entire U.S. Federal Government and just this year added the Department of Veterans Affairs as well as the TSA to its customer list.

With no plans to slow down anytime soon, AtHoc is expanding its footprint in multiple industries including healthcare, airports and a big car importer/exporter.

Ketan Joshi, vice president of New Markets, AtHoc stated, “Our technology is very robust and cloud-based and can be leveraged both within the public and private cloud. This year particularly we are seeing traction in the mobility space as more native apps are being introduced on both iOS and Android (News - Alert) that are reaching across to customers while also initiating alerts. Therefore, its’ a true bidirectional solution that can notify people in a matter of seconds. In fact in a recent incident, over 70,000 people were informed in a matter of minutes.”

In recent news, Intel (News - Alert), a well known technology leader, recognized the company’s leadership in the industry and invested in the organization. Also, Art Coviello, executive chairman of RSA (News - Alert) , who is a leader of security around the world, has joined the company’s Board of Directors.

Catering to both the public safety and security market, customers have consistently been very happy when leveraging this offering across the board. With over two million people today using this system including across the U.S. navy and nearly 85 percent of all Air Force bases, even the Pentagon has turned to this solution due to its ultra high level of reliability.

Although this product can alert customers of an emergency, it can also be used in many other applications such as when the oil spill occurred with BP.

Joshi added, “This is a geographically distributed solution that serves as two-way communication. When you send an alert, people can then send back a status. For example, in the event of an impending hurricane, people can respond to a notification with one of two responses including either I have shelter or I need help. In seconds, there is a dashboard available and an emergency manager will provide detailed information such as who the message was delivered to, what time, and using what media. It also integrates with IP phones, digital displays in lobbies and pop-up alerts on computers. By using different types of media, we can ensure the message gets through.”

People are quickly realizing that just SMS is not sufficient for emergencies, and that is where AtHoc comes in and unifies multiple assets in-building as well as mobility—something that definitely sets themselves apart from competitors in the market.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Jamie Epstein

Subscribe to InfoTECH Spotlight eNews

InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today!
FREE eNewsletter

infoTECH Whitepapers