infoTECH Feature

January 26, 2012

For Meetings Here, There and Everywhere Arkadin Offers Cloud Collaboration Platform

Sleep is for slackers – or so it seems now that the only obstacle to a face-to-face meeting is the time zone you are in.

And that was especially true this week as Paris-based  Arkadin, a global conferencing solutions provider, announced a wider rollout of the Arkadin Cloud Collaboration Platform, which has been available in several test markets since last year. The platform is built on an innovative, private global-IP (Internet protocol) network, which enables customers to manage their global conferencing needs more efficiently and with greater return on investment.

The Cloud Collaboration Platform is immediately available with Arkadin’s (News - Alert) audio conferencing service. The platform integrates with a full suite of Web and video solutions, and will form the foundation of Arkadin’s long-range unified collaboration offerings.

Why is unified collaboration so critical? You’ll hear what each person is saying at the same instant the words leave his (or her) lips. There is no audio delay because the platform architecture enables all international calls to be intelligently routed on a single bridge. Organizations are given a single list of country access numbers for use by all of their employees—regardless of their location, or the location of their conferences. All calls are routed to the most appropriate conference bridge, depending on the nature and location of the meeting.

This single-bridge strategy differs from traditional approaches, which host international conferences on several bridges that are connected via an IP link, which can delay audio transmission. With the Arkadin Cloud Collaboration Platform, there is no risk of audio degradation, ensuring superior audio quality and reliability.

Comprehensive benefits include:

·         Simplicity: A single list of access numbers makes it easy for administrators to deploy and manage, resulting in greater user adoption and scale;

·         Security: All voice data is transported via Arkadin’s private IP network, with each component backed up and duplicated by design to maintain data integrity;

·         Live assistance: Arkadin’s Client Care team is available 24/7 for trouble shooting in participants’ local languages;

·         Return on Investment: The cloud delivery model requires no upfront investments, with economical on-demand pricing; and

·         Industry Certification: Rigorous testing by leading telecom certification companies, Isis and IP-Label, ensures the highest-quality audio and scalability at peak usage levels.

“The Arkadin Cloud Collaboration Platform takes conferencing to the next level and will radically transform the way our customers manage their global conferencing needs,” said Olivier de Puymorin, Arkadin’s founder and CEO. “Our intelligent call-routing strategy, utilizing a single bridge, results in less complexity and easier conference management. Following excellent results from test markets, we are seeing tremendous enthusiasm from our clients worldwide for this revolutionary platform.”

 “With this new global IP network and innovative infrastructure, Arkadin is further expanding the simplicity and global reach of its conferencing services,” commented Roopam Jain, industry director, Unified Communications (News - Alert) and Collaboration, with the business research firm, Frost & Sullivan. “Their full range of conferencing services will be even more scalable and they now have a more robust platform for introducing unified collaboration offerings.”

Want to learn more about cloud communications? Then be sure to attend the Cloud Communications Expo, collocated with TMC’s ITEXPO East 2012 taking place Jan. 31-Feb. 3 2012, in Miami, FL. The Cloud Communications Expo will address the growing need of businesses to integrate and leverage cloud based communications applications, process enhancement techniques, and network based communications interfaces and architectures. For more information on registering for the Cloud Communications Expo click here.

Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Cheryl Kaften is an accomplished communicator who has written for consumer and corporate audiences. She has worked extensively for MasterCard (News - Alert) Worldwide, Philip Morris USA (Altria), and KPMG, and has consulted for Estee Lauder and the Philadelphia Inquirer Newspapers. To read more of her articles, please visit her columnist page.

Edited by Carrie Schmelkin

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