infoTECH Feature

February 15, 2011

NWN Corporation Certified as Cisco Managed Services Master Channel Partner

NWN Corporation, which provides clients with a complete range of end-to-end IT services and solutions, has been certified as a Cisco (News - Alert) Managed Services Master Channel Partner.

Officials with NWN Corporation said the company, by achieving the Managed Services Channel Program Master certification, has proven its ability to sell and deliver Cisco-based Managed Services through a premium Network Operations Center investment and offer enhanced management practices.

Company officials said Managed Services Master partners have established managed service ITIL processes, practices, and tools in place to support Cisco Advanced Technologies at all phases of the lifecycle: prepare, plan, design, implement, operate, and optimize.

"I am proud of our team and company for the commitment and expertise it took to achieve this certification. Our customers trust us each day to support their IT environments and this kind of recognition from Cisco goes a long way in further assuring our customers that they are receiving excellent support from the industry's best team," said Drew Phelps, vice president of nCare Managed Services, in a statement.

In January Schlumberger (News - Alert) announced that Schlumberger Global Connectivity Services (GCS (News - Alert)) has achieved the Managed Services Master Certification from Cisco. This certification recognizes GCS’s investment in the managed service ITIL processes, practices and tools necessary to provide high-quality managed services.

As a Cisco Managed Services Master Certified Partner, GCS demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and underwent an independent audit by an objective third-party auditor. GCS was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions.

Anil Sharma is a contributing editor for TMCnet. To read more of his articles, please visit his columnist page.

Edited by Patrick Barnard

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