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TMCnews Featured Article


May 02, 2011

Cost-Saving Benefits Related to Password Reset Software

By Jamie Epstein, TMCnet Web Editor


IT professionals today understand that businesses can benefit from password reset software in multiple ways. Studies have shown that password reset requests can make up nearly 30 percent of a company’s help desk calls. Effective password management using Thycotic’s Password Reset Software can help to drastically cut costs, as well as increase the level of productivity for users and help desks.

Password synchronization helps users remember their passwords. This eliminates problems before they start, and cuts down the amount of time that help desks must work in conjunction with users to reset their passwords for them. This proves a cost-effective solution as help desks can spend more time on crucial, time-sensitive matters.

Users can resolve problems themselves with self-service password reset software rather than wait for a help desk to intervene. If you cannot gain access to begin your work, this will cause the rate of productivity to decrease dramatically, thus creating a domino effect increasing the costs of any operation.

Users who still cannot figure out how to reset their password on their own can call the help desk to receive an efficient level of help in order to solve their problems. This enables users to be delayed from their daily tasks for only a small amount of time, thus not effecting the business operations of any given company.

Not only does the Password Reset Software provided by Thycotic have many great features associated with it, it is considered the top help desk software for allowing users to securely reset their passwords. No other help desk software offers these advanced features at the same competitive price, and with full USA-based support.


Jamie Epstein is a TMCnet Web Editor. Previously she interned at News 12 Long Island as a reporter's assistant. After working as an administrative assistant for a year, she joined TMC (News - Alert) as a Web editor for TMCnet. Jamie grew up on the North Shore of Long Island and holds a bachelor's degree in mass communication with a concentration in broadcasting from Five Towns College. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves