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DS Automobiles Partners With Hivebrite to Reinforce Its Unique and Exceptional Customer ExperienceNEW YORK and PARIS, March 22, 2023 /PRNewswire/ -- DS Automobiles, a French PREMIUM automotive brand, chooses Hivebrite's community management and engagement platform to help it go above and beyond for its customers.
DS Automobiles chooses Hivebrite's community engagement platform to help it go above and beyond for its customers. Driven by an avant-garde spirit, DS Automobiles combines innovation and technology in each of its creations. The brand strives to delight and enchant its customers by providing an exceptional and original customer experience. The ONLY YOU PRIVILEGE program offers exclusive events and privileges—including gourmet wine and food tasting sessions, private museum visits, and more—to each brand-new car owner. Increasing Efficiency and Standardizing Tools DS Automobiles is present in 41 countries and a dedicated Country Manager is responsible for managing each country's events. Previously, Country Managers used dispersed event management tools and had limited contact with the umbrella organization. To increase efficiency and standardize processes, DS Automobiles now partners with Hivebrite to restructure and centralize its event management on one platform. Increasing Visibility and Impact Using Hivebrite's Event Module, DS Automobiles has centralized the management of all events worldwide on Hivebrite's community engagement platform. Country Managers can now independently organize events within the platform specific to their country while giving the head organization visibility on their activities and impact. Branded event pages can be set up in minutes. Invites, reminders, and promotional emails can all be sent directly within the Hivebrite platform. Advanced options to control ticket availability based on eligibility, date, and capacity limits provide organizers with increased control and flexibility for managing and promoting events. The teams can process payments directly in the platform thanks to Hivebrite's Stripe integration. Exciting and Captivating Customers DS Automobiles' customers download a dedicated app to discover and register for events. Event organizers can send push notifications to grab customers' attention and improve event performance. The teams can now measure and track event success based on key performance indicators, including registration, attendance, repeat attendance, user spending, and more, using Hivebrite's analytic suite. With these insights, DS Automobiles can better identify the types of events its customers prefer and refine its event strategy accordingly.
About Hivebrite Hivebrite is an all-in-one community management and engagement platform. It empowers organizations to launch, manage, and grow fully branded private communities. Hivebrite is completely customizable and provides all the tools needed to strengthen community engagement. Over 900 organizations worldwide, including American Heart Association, CERN, WWF, the University of Notre Dame, and NYSE, use Hivebrite to create and engage vibrant communities. Press contact
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