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Incident IQ Releases Enhanced Mosyle Manager Integration to Help K-12 Districts Support Apple Devices More EffectivelyATLANTA, April 15, 2021 /PRNewswire/ -- Incident IQ, the service management platform built for K-12, announced the release of an enhanced integration with Mosyle Manager — the modern MDM solution designed to manage, secure and deploy Apple devices in education. This API-driven integration provides a secure data sync between the platforms, and the new update enables Device Actions, which allow users to execute Mosyle Manager device commands within Incident IQ. Key features of this integration:
"A key objective at Incident IQ is to give districts better visibility into the data they need to effectively support teaching and learning," said Patrick Bennett, Vice President of Customer Success at Incident IQ. "IT teams can use this Mosyle Manager integration to securely bring real-time asset data and MDM functionality into Incident IQ support workflows. For example, ournew Device Actions allow lost or stolen student laptops to be remotely disabled in Mosyle from an Incident IQ help ticket, and the technician doesn't need to switch platforms to make that happen," Bennett said. "Mosyle is hyper-focused on providing schools the best user experience with their Apple devices," said Fredy Padovan, Vice President for Education, Mosyle. "The integration with Incident IQ streamlines the ability to manage and track their assets." Student device management is a crucial responsibility of K-12 IT teams, and Incident IQ remains committed to building the next generation of tools to help schools manage this task. The Mosyle Manager integration is available now at no additional cost for districts using the Incident IQ platform. About Incident IQ Incident IQ is based in Atlanta. About Mosyle Press Contact: Related Images View original content to download multimedia:http://www.prnewswire.com/news-releases/incident-iq-releases-enhanced-mosyle-manager-integration-to-help-k-12-districts-support-apple-devices-more-effectively-301269496.html SOURCE Incident IQ |