Information Technology

eBook Library

eBook Title:
eBook – The Ultimate Customer Service Guide for a Complex Social Thread


Company Name:
Nice inContact


Abstract:

Social media has re-defined the rules of customer service and engagement. Not all social networks are made alike and brands must understand the intricacies of each social network in order to provide the best possible customer experience. Read this eBook for tips and tricks on how to smart technology can help you to succeed in the social customer service arena.

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