Cloud Communications

Cloud Communications Feature

September 26, 2011

Real Estate Firm Touts Retarus for Cloud Communications Solution

By Carrie Schmelkin, TMCnet Web Editor

Professional messaging solutions provider Retarus Inc has found a home in Slifer Smith & Frampton, Vail Valley's premier real estate firm, as the firm recently selected Retarus' Cloud Fax Service, Faxolution for Desktops for all of their fax messaging requirements.

"The Retarus EAS portal is well-designed for administrative functions, and having the ability to track our messages in real time and track all of our usage history over any period of time is a great asset,” said Stacy Jones, director of Slifer Smith &Frampton, in a statement. “The sales and support team were extremely responsive and understood how Retarus' solutions could improve our brokers' efficiency."

Retarus is a provider of a world-class, cloud-based fax network that has provided 100 percent availability for over seven consecutive years, according to company officials. Fax products such as Desktop Fax Services, Fax for Applications, Fax for SAP (News - Alert) and WebExpress broadcast messaging, allow enterprise customers to take advantage of Retarus' innovation and management tools which provide total transparency into the messaging process.

Business clients of all sizes can benefit from this technology which boasts a fully redundant cloud fax environment and complete transparency, according to Donna Tomasino, president of Retarus.

"We have stated it many times, customers have a choice in messaging providers and companies, like Slifer Smith & Frampton Real Estate, are seeing the difference a quality provider can deliver," said Tomasino.

In other cloud news, in an effort to transform the way businesses interact with and support their customers, cloud communications company Telesphere (News - Alert) and CosmoCom have teamed to bring to market a cloud-based, zero-capital expenditure suite of contact center management services and tools to U.S. businesses.

This partnership between Telesphere and CosmoCom, an Enghouse (News - Alert) Interactive company specializing in cloud-based contact center solutions, will now enable businesses and contact center operations to easily, cost-effectively and rapidly implement voice, e-mail and chat-based support services for a better customer experience.

Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.

Edited by Tammy Wolf
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