Ericsson, TMIB Team Starts Spare Parts Management Service Bangladesh

Ericsson has marked its first SPMS contract in Bangladesh by supporting TM International Bangladesh's (TMIB) to start spare parts management services (SPMS) through its mobile network.

 

As per the deal, Ericsson (News - Alert) will facilitate TMIB with high-level hardware support for routine as well emergency maintenance. It will also provide TMIB with first-line local support, enabling immediate response to the customer's needs.

 

Arun Bansal, Managing Director of Ericsson Bangladesh, said that this is an important milestone for Ericsson Bangladesh and this new contract extends their long-running partnership with TMIB and underlines Ericsson's global strength in delivering spare parts management services with accuracy and speed.

 

Ericsson officials confirm that company’s Spare Part Management Service provides fast local replenishment to sites, enabling operators to minimize investment and reduce operational costs while maintaining optimal service quality.

 

With Ericsson's SPMS TMIB's can reduce investment in spare parts, helping to improve cash flow, and reduce expenditure associated with spare parts inventories.

 

Jefri Ahmad Tambi, Chief Executive Officer of TMIB, says: "Ericsson's spare parts management service will help us serve our customers more efficiently through smoother network operations. This is in line with our vision to be a leader as a telecommunication service provider in Bangladesh."

 

Ericsson ensures that the correct spare parts are stocked in the right place to meet operators' O&M objectives. This minimizes unplanned downtime through either lack of replacement parts or over consumption of parts, ensuring users have uninterrupted access to their services.

 

Ericsson claims to serve more than 195 million subscribers with communications services and network management. The company's portfolio comprises mobile and fixed-network infrastructure, and broadband and multimedia solutions for operators, enterprises and developers. The Sony Ericsson (News - Alert) joint venture provides consumers with feature-rich personal mobile devices.

 

Ericsson's support services secure that networks in more than 140 countries can deliver both preventative and corrective services to more than one billion users worldwide.It claims to have generated revenue of 427.9 billion  in 2007 and has employed over 70,000 people.