Business process integration is an important aspect of any organization’s strategy, allowing for reduced costs and increased efficiency. To improve business process quality, Comdasys, a provider of mobile Unified Communications (News - Alert) solutions, and ESTOS, an independent software vendor of Unified Communications (UC) have teamed up to increase cooperation that allows customers of ProCall Enterprise to use the ESTOS UC solution on mobile handsets.
According to a press release, the partnership between Comdasys’ (News - Alert) and ESTOS will be beneficial especially for the SME market where the integration of business processes offers enterprises significant economic and competitive advantages.
“With our cooperation Comdasys enterprise customers will be able to fully leverage ProCall Enterprise UC features for fully mobile extensions and using business processes also when travelling”, said Florian Bock, managing director of ESTOS in a statement. “Our user centric UC application allows ProCall Enterprise customers to seamlessly use their smart phones, or tablets with our ProCall suite of products making it the tool of choice for integrating business processes.”
This combined solution can be installed with a variety of different PBXs ranging from Aastra, Avaya, Alcatel-Lucent and Cisco (News - Alert) to Mitel, NEC, Seltatel and Siemens. It can also be installed with other IP-PBXs and even open source-based installations in conjunction with snom and Samsung (News - Alert) SIP Phones.
“Users of our mobile solution will be able to see ESTOS ProCall Enterprise Server as a fully featured UC server that consolidates both user as well as line presence”, said Martin Bitzinger (News - Alert), CTO of Comdasys. “By using ESTOS ProCall in conjunction with the Comdasys Mobile Client, SME will be able to experience true Unified Communications with a level of integration and federation usually reserved to much higher-end market segments.”