infoTECH Feature

February 05, 2016

Amdocs Updates Kenan and C1 Solutions

For businesses, a lot of the time choosing the right solution means choosing a solution that will receive long term support from the solution’s provider. After all, putting the time and effort into choosing a solution only to have to replace it entirely in only a handful of years effectively makes that solution a bad investment. Fortunately for Amdocs (News - Alert) customers, the company knows this well.

In fact, as if in response to this very concern, Amdocs has announced new customer projects worldwide alongside the release of new versions of its Amdocs Kenan and Amdocs C1 solutions. This announcement also serves to demonstrate sustained business momentum after the acquisition of the substantial majority of Comverse (News - Alert) BSS assets last year.

Indeed, the product and service enhancements planned for Kenan and C1 will enable former Comverse customers to provide an improved customer experience while realizing greater agility and cost efficiency and following a clear evolution path as digital service providers.

As for its new customer projects, Liberty Global (News - Alert) will upgrade to the latest version of the Amdocs Kenan solution at UPC Cablecom, the company’s subsidiary in Switzerland. In the Ukraine, Kyivstar has already completed a transformation onto Amdocs C1. Meanwhile, Telefonica (News - Alert) Brasil has slected Amdocs to support services that will help achieve higher capacity with its Amdocs Kenan system.

Within the last week, Telus updated to the latest version of the Amdocs billing and charging solution.

“Today’s announcement, featuring new projects at customers like Liberty Global, Kyivstar and Telefonica Brasil, and our updated offerings, demonstrates Amdocs’ commitment to the Amdocs Kenan and C1 products, and highlights how Amdocs is providing former Comverse customers with additional value and innovation through integration and a broader range of Amdocs products and services reflecting our industry leadership,” said Raman Abrol, head of KC1 product and delivery for Amdocs.

Amdocs Kenan has been updated to version 3.1, introducing a modern, web-based interface with marketing catalog interfaces and templates. Amdocs C1 now sits at version 3.7.8, complete with modernized components that support virtualization. Both of these solutions integrate seamlessly with Amdoc’s customer experience solution (CES (News - Alert)) portfolio.

“This is just the beginning—as we move forward, Amdocs will offer these valued customers long-term modernization opportunities centered on going digital, new revenue generating engines and operational agility and efficiency—helping them on their journey to become digital service providers in The New World of Customer Experience,” added Abrol.




Edited by Kyle Piscioniere
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