Voice services and solutions provider Teliax (News - Alert) had a full schedule at the recent ITEXPO 2014 in Las Vegas. The company introduced its white label IVY solution for resellers and integrators and also certified the offering to work with equipment from Grandstream, Yealink, snom and Cyberdata, who also attended the event.
Kerry Garrison (News - Alert), VP of retail operations at Teliax, chatted with TMC Marketing Director Jennifer Terentiuk about the company’s solution and future plans. Teliax has been in the telephony business for 10 years as a wholesale SIP provider and is now offering the unique IVY platform.
“IVY is a complete, turnkey voice solution for resellers and integrators,” said Garrison. “It combines the ability to sell both SIP trunks and hosted PBX (News - Alert) features.” And IVY enables resellers to set their own prices and create plans while the platform handles all billing, invoicing and customer management. The solution has no upfront costs or setup fees, and Teliax splits profits with its resale and integrator partners based on the pricing they set up.
According to Garrison, this encourages the company’s partners to grow and expand their own businesses. Teliax also provides a broad range of support from tutorials to quick-start guides to technical services.
Teliax announced v2.3 of IVY this week, including improvements to the core switching engine, Bonsai node code and a variety of optimizations. Other updates include layout changes and general visual improvements.
In addition to handling billing, IVY offers fraud control, scaling, global proxying and unified communications feature sets. Partners and users may take advantage of role management to create different permissions for specific groups, and the solution also provides domain support so that customers never leave service providers’ domains.
Teliax, which is based in Denver, offers a fully redundant network with POPs in Denver, New York, Atlanta and Los Angeles. Garrison said Teliax plans to expand the network and they are partnered with many top tier service providers.