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May 30, 2014

Spotify Attempts to Quell Concerns about Data Breach

The online music business is becoming one of the most competitive around. That’s why Spotify (News - Alert) is trying its best to make sure customers aren’t getting too worked up after its website was hacked. Spotify recently became the latest high-profile victim of hacking and announced the security breach this week. Despite the break-in, Spotify claims there is no “increased risk” and no financial data had been accessed during the hack.

It makes sense that Spotify would work quickly to make sure its more than 40 million users were resting easy, considering the firm recently found out one of its competitors just became quite a bit more powerful. Apple’s (News - Alert) acquisition of Beats music could change up the power structure of the online music service. Spotify has been gradually building itself up as the king of this particular hill since it launched in the United States. Apple has been looking for a way to offset Spotify since its arrival and now it may have found the silver bullet.

For its part, Spotify isn’t folding up its tent the way other companies like Samsung Music are. It is fighting hard to keep its customers very calm, issuing a statement after the hack came to light. One of the ways they have managed to keep the panic down is by pointing out the breach, oddly enough, only affected one particular user.

"Our evidence shows that only one Spotify user's data has been accessed and this did not include any password, financial or payment information. We have contacted this one individual. Based on our findings, we are not aware of any increased risk to users as a result of this incident."

Another move the company has made is announcing the Android (News - Alert) mobile application will need to be upgraded “over the next few days.” Spotify said that log-in credentials will just need to be reentered instead of completely changed.


Edited by Rory J. Thompson
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