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April 09, 2014

Remote Access Solutions and Related Spending on the Rise

A new remote access survey from HOB, Inc. shows that remote access is most definitely on the rise, driven by worker and employer demand as well as the growing prevalence of the bring-your-own-device (BYOD) trend. HOB, a provider of software for remote access, business continuity and more, surveyed more than 200 U.S. CIOs and CTOs about usage of remote access solutions.

The company found that more than 81.2 percent of those surveyed are tasked with researching and deploying remote access solutions for their organizations. And a majority of respondents (32 percent) said that anywhere from 101 to 500 users within their organizations require remote access. Nineteen percent of those queried said that more than 500 users need a remote access solution.

In a sign of things to come, it appears that remote access usage will increase during the next 12 months, if respondents’ implementations are any indication. A healthy 38 percent of those surveyed said they expect their remote access requirements to increase by as much as 25 percent during the next year. An additional 27 percent expect an even bigger increase, by as much as 50 percent, while seven percent stated their remote access requirements would increase by up to 100 percent during the coming 12 months.

Just how these remote workers will be accessing corporate resources is also of interest. According to the HOB survey, 54 percent of users are accessing corporate servers with a personal mobile device, pointing to a giant uptake of BYOD. An additional 46 percent access their desktop PC using a PC or a MAC when they are out of the office.

The CIOs and CTOs surveyed said they are most worried about hackers accessing their network during a remote access session, followed by security concerns over employees using their personal devices to access the network. Other pressing security concerns include IT team errors that could leave their networks vulnerable as well as cloud service provider errors opening networks and servers to attacks. An additional concern was disgruntled former employees hacking the network and causing problems.

These concerns will lead to increased spending on security related to remote access this year, with 46 percent of those queried saying they will up their spending by as much as 25 percent. An additional 31 percent will increase spending by more than 25 percent while 20 percent said their IT security spending would remain flat this year.  

Edited by Stefania Viscusi

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