It’s not called the digital age for nothing. Digital devices have come to play an integral role and transformed how industries generate revenue and deliver services. Even an emerging economy like India is seeing increased government investment in IT services, and according to Gartner (News - Alert) research, 2013 will see IT spending in that region increasing over 2012.
Anurag Gupta, research director at Gartner, forecasts IT services to be the largest overall spending category within state and regional government and central government agencies through 2017.
“IT services spending is expected to grow 7.7 percent in 2013 to reach $1.4 billion $in 2013, up from $1.3 billion in 2012 – with the business process outsourcing segment growing by 15.3 percent,” said Gupta.
This may well be true considering that India has been exporting IT outsourcing and business process outsourcing expertise across multiple verticals globally and many large ICT companies in the country are found to be targeting the Indian Government ICT market.
The ICT industry is expected to benefit from various mission mode projects, which are the e-governance initiatives from the Ministry of Corporate Affairs, Government of India. One such massive project (Aadhar) undertaken by Unique Identification Authority involves the setting up of infrastructure for authenticating and confirming digital identities for certain Aadhar payment systems. The project is expected to cover over 600 million citizens by 2014.
“Alongside central government projects such as excise, income tax, and post office; other state governments will also undertake initiatives in municipalities, land records and other joint initiatives like digital court rooms and common service centres,” said Gupta.
The market for information systems is expected to reach a new high with an increase in internal services. Rapidly developing industries and vertical growth are factors that will energize this market which is predicted to grow by 12.8 percent in 2013.
Gupta also says that the Indian government is gaining interest in developing a cloud policy and is determined to make broadband more affordable. These schemes will surely provide greater opportunities for e-governance and mobility solutions.