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February 22, 2013

Support.com and OnForce Partner to Offer Cost-effective IT Services to Small Businesses

It is a fact that in today’s competitive environment, you can’t ignore technology that may help you accomplish success. So, building an IT infrastructure model with your business strategies is not only a good investment, but also a fruitful step in right direction. If you are looking to get cost-effective IT services, the new integrated solution form Support.com and OnForce might help you.

Support.com and OnForce have signed a strategic partnership to come up with an integrated solution that will help communication providers, retailers and technology companies provide flexible, cost-effective IT services to small businesses.

This partnership includes the integration of the Support.com Nexus platform and the OnForce field service platform.

This integrated solution includes remote technology service solutions provided by Support.com with the vast network of highly qualified on-site field service technicians from OnForce.

Small and medium-sized businesses typically have less-complex IT needs. But they need IT to run their operations. This solution will enable small businesses to get an easy and cost-effective way to get automated, remote IT support. This solution will serve approximately 27 million small businesses in the U.S. and more than 500,000 are started each year.

Peter Cannone, CEO of OnForce said in a statement, “With small businesses representing about 99.7% of all businesses, there is overwhelming demand for IT solutions that are incredibly flexible and cost-effective. These companies need and want advanced, ‘by the hour’ tech solutions to successfully meet market challenges. Our partnership with Support.com allows us to integrate with leading technology companies and, in turn, provide ultimate choice to small businesses.”

“A challenging economy, tighter margins, and increasingly demanding customers, are driving small businesses to find scalable, cost effective service solutions – without comprising quality or customer care,” said Support.com CEO Josh Pickus. “Support.com’s technology service solutions, coupled with OnForce’s extensive network of skilled on-site service technicians, enable us to provide innovative small business solutions for our partners.”




Edited by Brooke Neuman
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