CHANNELS

Subscribe to the InfoTech eNewsletter

infoTECH Feature

December 03, 2012

GlobalMeet Community: A New Web Conferencing Solution by PGi

The GlobalMeet Community makes your Web meetings smoother and easy. It is the latest Web conferencing product in the market, with a simple-to-navigate user interface, scalability for up to 125 users and easy access from any desktop, Web or mobile device.

PGi solutions are available via desktops, tablets or mobile devices, helping businesses worldwide be more productive, mobile and green.

Built on the Jive Software (News - Alert) platform, the new GlobalMeet Community is will be the second digital customer care community from PGi.

"The social, interactive era we live in demands a different kind of customer service, and PGi is at the forefront of the movement toward collaborative customer support that drives business value," said Christopher Morace, chief strategy officer at Jive, in a statement. "The GlobalMeet Community provides a canvas for users to not only solve challenges but expand their understanding of the product, share their ideas and successes. Companies like PGi are using social business to listen, engage, and respond to their customers in a more granular, personal manner – which often leads to improved customer satisfaction and loyalty."

The GlobalMeet Community has been developed for users of its cloud-based video conferencing solution, iMeet. The iMeet Community has seen tremendous customer adoption and growth since its launch in July – with more than 30,000 page views in October alone.

"The success of the iMeet Community proves that for most people, a quick search on the Internet is a first stop for finding answers," said Sean O'Brien, EVP of strategy and communications for PGi. "Giving users the ability to share ideas, post questions, and receive information opens even more doors for collaboration. With the launch of the GlobalMeet Community, we are continuing our quest to provide excellence in customer care in a format that is familiar and accessible to our users."

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Rachel Ramsey
FOLLOW US

Subscribe to InfoTECH Spotlight eNews

InfoTECH Spotlight eNews delivers the latest news impacting technology in the IT industry each week. Sign up to receive FREE breaking news today!
FREE eNewsletter