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October 17, 2012

Lacuna Systems' Intelligent Application Performance Management Solution Maximizes Uptime

Having the ability to predict, identify, and remedy Web performance issues are some of the biggest challenges that every IT department has to deal with. To provide them with a clear view of every application and thus enable them to rapidly detect multiple performance issues, Lacuna Systems has come up with an application performance management (APM (News - Alert)) solution designed to maximize uptime of critical Web applications for ecommerce and other Internet-based businesses.

Touted as the first solution of its kind, Indico prevents any potential revenue losses and declines in customer confidence due to Web system outages. 

 With the help of Indico, IT departments can intelligently analyze traffic patterns without needing to track the entire traffic load handled by their ecommerce infrastructure. It monitors data that already exists on the application delivery controller (ADC (News - Alert)) and is much easier and more cost-effective to deploy, maintain, and use than other traditional APM solutions for monitoring platform performance.

Using application programming interfaces (APIs), including F5 Networks' (News - Alert) iControl, Indico collects application performance data for local traffic management ADCs. The solution can be rapidly configured and will automatically scale to meet future demands. When leveraging this offering, front-line systems managers can monitor performance and resolve issues before a problem becomes to big to address.

"With Indico, we've pioneered a major leap forward over alternative offerings by providing greater assurances for network managers responsible for web operations uptime," said Derek Andree, technical director and co-founder of Lacuna Systems, in a statement. "Indico sends proactive alerts that pinpoint the exact location of a web application operating outside the normal range before an actual outage occurs."

Additionally, Indico offers a powerful analytics engine to automatically define a baseline for every Web application which continually analyzes performance data and adjusting thresholds in real-time. It also provides a role-based Web portal with personalized charts for various stakeholders within an organization.

"There is a major transformation occurring in IT operations right now: a shift away from monitoring all the bits of data reflecting the infrastructure elements toward specific awareness about overall application performance," added Jim Frey, managing research director at Enterprise Management Associates. "This requires operations teams to find key application-centric performance indicators across the infrastructure. Lacuna Systems is taking an innovative approach by focusing on developing precisely this type of information -- rich, application-specific performance insights generated by application delivery controllers and load balancers."

Edited by Jamie Epstein

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