After investing nearly $1 million in cloud services and in the expansion of its headquarters, IT specialist and value-added reseller (VAR) Blue Chip claims to have had a “record year,” thanks to higher customer retention and overall growth.
The Poole, England-based company also made considerable investment in its customer service program, staff numbers and website – all of which contributed to Blue Chip’s growth strategy, according to Richard Cook, managing director at Blue Chip.
“This year we have invested in the region of half a million pounds to ensure a continuation of the growth and expansion we have experienced in recent years,” Cook said in a company statement.
The investment underpins the re-launch of its headquarters encompassing the VAR’s own data center for cloud-based IT, plus a new state-of-the-art training center in addition to our newly launched facility in Southampton with 24 new staff to fuel its expansion and cloud offerings.
According to Cook, cloud services have played a large role in this.
“We have made a significant investment in our cloud offerings, taking leased space in the C4L Bournemouth Data Center and building out an extensive compute platform to enable us to deliver Infrastructure as a Service (IaaS) and Online Backup to our customers as the first of many services that we will offer into the future,” Cook said.
The company’s IaaS platform offers customers a robust solution at a fraction of the cost of traditional infrastructure alongside the savings made through not locating hardware on-premises, he added.
“Our IaaS platform provides an enterprise class platform for all customers big and small and leveraging our 20 years experience in building Microsoft (News - Alert) networks, we can then design and build out a fully customizable customer environment quickly, effectively and economically,” Cook explained.
SecureVault, Blue Chip’s online backup solution, secures data in encrypted storage across two locations – Blue Chip’s Bournemouth data center and at its Poole Headquarters – providing disk-based backup to replace customers’ legacy tape backup solutions, which can often be one of the largest elements of a companies IT support costs.
“This has been a significant year for Blue Chip, with fundamental changes throughout our business which set us apart from the competition and provides us with an even stronger foundation for future growth,” Cook said.