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July 23, 2012

Universal Group to Upgrade Cover-All's New Policy Administration Platform and Commercial Lines Products

Universal Group, a preferred financial services and insurance provider, has announced it will upgrade to Cover-All’s new Policy Administration platform and its Commercial Lines products that include Commercial Auto, Commercial Package (Property, General Liability, Inland Marine, Crime), Boiler & Machinery, EPLI and Umbrella to transform their core commercial lines operations including rating, quoting, underwriting, document generation/management and distribution while improving collaboration and productivity.

“Universal is constantly looking for new and better ways to improve services to its customers while reducing operating costs,” said Luis Berrios, chief underwriting officer, Universal Insurance Company. “Upgrading our existing Cover-All platform to Cover-All’s new policy products will enable us to be responsive, efficient and unique in the Commercial Lines marketplace in Puerto Rico. We developed the business case and carefully examined our investment. We believe that we'll be able to get a very quick return on our investment with Cover-All by upgrading to their pre-built, production-ready products.”

Cover-All Technologies is involved in the development of sophisticated software solutions for the property and casualty insurance industry. It is the first to deliver PC-based commercial insurance rating and policy issuance software.

The firm is currently developing on its reputation for quality insurance solutions, knowledgeable people and outstanding customer service. Cover-All’s new products are completely re-thought, re-architected and re-built with modern technology. The company is in a better state to serve Puerto Rico market due to its presence there for decades.

“Cover-All is honored to have been selected by Universal to support its important and significant commercial lines business,” said Manish Shah, president of Cover-All Technologies. “Universal has been our customer since the 1990’s and we are proud and appreciative of our long lasting relationship as well as Universal's enthusiastic belief in Cover-All's new products.”

Universal Group was recently in the news when Guidewire Software and Universal Group announced that Universal's Guidewire InsuranceSuite implementation has been extended with the addition of Reinsurance and Client Data Management modules. Universal has zeroed in on Guidewire Reinsurance Management to manage its abandoned reinsurance processes and Guidewire Client Data Management to aid a more comprehensive customer view across its core operations.

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Edited by Braden Becker

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