infoTECH Feature

May 31, 2011

MetraTech Debuts MetraNet 6.4

MetraTech (News - Alert) Corp. has rolled out the latest version MetraNet 6.4, a billing and customer care solution delivered via an on-premise or hosted model.

The company officials said that the MetraNet 6.4 will go in to production at one of MetraTech's longest-running customers, MeetingZone.

According to Tim Duffy, executive chairman of MeetingZone (News - Alert), he expects that upgrading to MetraNet 6.4 will be rewarding. “MetraTech has truly polished the unique and innovative capabilities of MetraNet in release 6.4. We are excited at the prospect of taking advantage of some of the new capabilities, particularly in the area of streamlined workflow, thanks to the single sign-on that allows us to create tailored, cross-functional views.”

The company expects that MetraNet 6.4 will reach the user’s expectation with significant advances in ease-of-use across all functional touch points.

With the latest upgrade, users can also use the functionality of MetraCare, MetraView and MetraOffer in a single sign-on, allowing for new levels of connected functionality across the three applications. Using assigned roles and capabilities, tailored views can be created to meet the specific needs of product managers, customer care personnel and more.

MetraNet users can further use Unified User Interface across MetraCare, MetraOffer and MetraControl. For MetraNet developers and partners, configurability of MetraNet is greatly expanded through additional functionality extensions to Business Modeling Entities and MetraFlow and for Operations, new reports and tools, including MetraNet Diagnostics, contributes to faster implementation and easier operation.

“Service industries are under significant pressure to innovate their product offerings as a means of securing market share. Billing system configurability and control are critical ingredients in the race to be first,” said Scott Swartz (News - Alert), CEO and founder of MetraTech Corp.

Users can also experience improved tools and user interfaces with MetraFlow, the MetraNet high-performance processing engine, to help developers and systems integrators take better advantage of data processing capabilities.

Swartz concluded saying that their customers and partners can count on MetraNet 6.4 as a strategic asset in their customer-driven innovation efforts.

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Jyothi Shanbhag is a contributing editor for TMCnet. To read more of Jyothi's articles, please visit her columnist page.

Edited by Jennifer Russell
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