Apptio Signs Deal with IT Service Provider Wipro

SaaS (News - Alert)-based technology business management solutions provider Apptio signed a strategic partnership deal with India’s IT outsourcing giant Wipro. Under the terms of this agreement, Wipro (News - Alert) will utilize Apptio's Technology Business Management (TBM) solution to maximize the business value of IT to its clients, including hundreds of customers in its technology infrastructure services (TIS) division.

Likewise, Apptio will leverage Wipro’s strong capabilities in consulting and professional services to provide implementation and strategic consulting services in support of key TBM initiatives, including IT financial management and IT cost optimization.

Through the partnership, Apptio and Wipro will provide joint customers with a complete solution for transforming their traditional IT department to a services-oriented IT organization that is aligned with business priorities. Specifically, Wipro will leverage Apptio’s Bill of IT and IT services costing modules to provide customers with the ability to manage and communicate the cost, quality and business value of IT.

In a statement, Milind Govekar, research vice president at Gartner (News - Alert), said, “Financial management of IT has become an imperative for senior IT leaders. Managing service quality and service levels is not enough; delivering services that balance transparency, simplicity, fairness, predictability and controllability from a price and cost point of view is important to the business.”  He added, “Furthermore, the ability for IT to source these services from a variety of service delivery models – internal, outsourced and through the cloud becomes a key requirement. This requires IT to transform its people, processes and technology to take a services view that aligns with business expectations.”

The strategic alliance with Apptio further enhances Wipro’s position as a leader in helping customers build, deliver, manage and communicate the business value of IT. Apptio's solution enables Wipro to provide comprehensive business management capabilities to its customers including advanced decision analytics to improve IT cost and performance, and graphical dashboards that quantify the cost, quality and value of IT in a language the business understands.

In another statement, Scott Roza, CEO of Skytap, said, “Apptio’s TBM solution has been instrumental in our ability to manage the complex supply chain of IT services including cloud and outsourced services, and run IT like a business with proper financial transparency.” “Apptio’s partnership with Wipro will provide enterprise IT organizations with the technology, process and services to accelerate and maximize value from large TBM projects,” continued Roza.

“Our companies have a shared vision of helping IT leaders create a true partnership between IT and the business. Our alliance is a catalyst for this transformation, providing customers with deep subject matter expertise and a proven solution set," said Stan Shull, vice president of strategic alliances for Apptio.