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Information Technology eNewsletter

Info Tech: 12/09/2010 eNewsLetter

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Speech Analytics - The Simple Definition
Speech Analytics is often talked about but the benefits are often not well understood. This white paper outlines the tangible benefits to organisations that choose to deploy Speech Analytics, and explores how the right solution can remove complexity, reduce ownership cost
and mitigate risk to help you get started.
Resolving NAT Traversal
TMCnet's Erik Linask speaks with Ingate President Steven Johnson for part V of a continuing series on everything SIP
Best Practices for Access Certification
Managing user access to information resources is the lifeblood of IT security. Nothing is more basic to securing a network, system, application, or database than providing the right access to those with a legitimate business need. But knowing and delivering exactly the right set of entitlements for every individual has always been difficult, and in today's complex and continuously evolving environments, it is quickly becoming impossible. This white paper asserts that organizations need to bridge the gap between IT and business to automate access certification processes, eliminate role-related bottlenecks, and create a closed-loop access governance framework that delivers business value far beyond compliance.

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