IBM (
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IBM said that these agreements reflect its strategic focus on delivering technology and services to help businesses in growth markets solve complex business problems.
In September, India based Bharti Airtel (
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This agreement calls for outsourcing of its contact services to IBM's Managed Business Process Services (MBPS) unit. IBM is expected to augment Bharti Airtel's sales, customer service, and back office capabilities.
In addition, IBM Daksh (
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Also in September, Kookmin Bank, Korea based financial service institution, inked a contract with IBM. Terms of the contract calls on IBM to implement its next generation banking system (NGBS). Scheduled to be completed in 2010, this bank-wide NGBS project will consolidate all of the company's different business units around the world.
According to IBM, this implementation agreement includes 20 projects in areas such as application integration, application management service and system integration.
Government owned banking institution PNB has signed a three-year contract renewal in September. Under this agreement, IBM will provide remote and onsite help desk and IT equipment support services for PNB's hardware.
Earlier in August, China based TEDA awarded a three-year e-Learning contract to IBM. The company will train 3,000 selected graduates from six universities in Tianjin City to become IT service professionals for mainframe and Java-based systems.
The virtual classroom training will be provided through the Internet using the Saba e-Learning Management System.
Additionally, in September, VNTT signed a contract with IBM to build a cloud computing environment using IBM System x, BladeCenter and system storage managed by IBM Blue Cloud technologies.
In addition to data center services, VNTT is expected to provide its customers with cloud-based collaboration services. The services include email on Lotus Domino, intranet service on WebSphere Portal Express and company server on Lotus Foundations which is managed by Tivoli software.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu's articles, please visit her columnist page.Edited by
Tim Gray
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