[June 18, 2018] |
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The Future of Workforce Management is Now with Kronos
SHRM 2018 Annual Conference and Exposition--Kronos
Incorporated today announced that its next-generation workforce
management solution, Workforce
Dimensions, is cited by Gartner (News - Alert) in its research report, "Prepare
Yourself for the Future of Workforce Management."1
News Facts
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Manage strategically: Automating administrative work creates more
time for managers to pursue high-value business activities
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Gartner's report states "some offerings today allow the workforce
management system to automatically approve or deny time-off
requests without manager intervention. The system does this by
ensuring that the employee submitting a time-off request has
accrued enough time off and that the time taken does not
compromise shift coverage, safety requirements or 'blackout'
periods."
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Workforce Dimensions is the first and only workforce management
suite to augment the role of the manager as a core feature.
Workforce Advisor, a personal digital consultant for managers,
utilizes artificial intelligence (AI) and machine learning to make
real-time decisions and provide recommendations for repetitive,
everyday administrative processes.
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Unburdened from so many high-touch, high-volume requests, managers
can redeploy their attention to identify workforce trends,
optimize their operations, interact with customers, help develop
employees, and resolve potential issues with the game-changing
embedded analytics available within Workforce Dimensions. The
solution gives managers real-time insight into the impact that
absences, open shifts, and schedule changes have on labor spend
and key performance indicators.
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Empower employees: Organizations should leverage the full power of
mobile
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According to Gartner, "the future of workforce management is tied
to mobile and to virtual assistants, so this is a case of 'when,'
rather than 'if,' it happens."
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Workforce Dimensions offers a mobile-first user experience that is
device-agnostic, eliminating the need for a separate mobile
application and allowing users to move from mobile phone, to
tablet, to desktop with no feature loss.
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Just as Workforce Advisor provides real-time approvals on behalf
of managers, it enables employees to request and receive time-off
in real-time. Shift-swapping also becomes intelligent in Workforce
Dimensions, with the solution suggesting co-workers who are
available, qualified, and likely to switch when an employee needs
time off, then executing the swap without manager intervention
once both employees agree.
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Virtual assistants - such as Workforce Advisor and other chatbots
being developed by Kronos (News - Alert), like the Kronos-Micrsoft
Teams chatbot - create engaging alternatives for managers and
employees to interact with workforce solutions.
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A modern cloud platform: Kronos D5 delivers industry-first
breakthroughs
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According to Gartner, "new platforms will be cloud-native,
mobile-native, and real-time data-driven, have in-memory data
processing for faster operating speeds, will constantly be updated
with new innovative functionality, and will be easy to extend and
integrate with other systems."
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The intelligent Kronos
D5 platform, which is the foundation of Workforce Dimensions,
delivers on the vision for a modern cloud platform, leveraging AI
to drive smart, predictive, and personalized recommendations, and
in-memory computing, a reimagined domain model, and unified
information architecture to process massive amounts of data in
real-time to enable innovative features like embedded analytics
and proactive compliance.
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To support further development of first-to-the-world workforce
applications - whether built by Kronos, a customer, or third-party
developer - a robust API framework and developer portal provides
wide-ranging extensibility and simplified integration
opportunities, creating limitless possibilities to shape the
future of work through innovation.
Supporting Quotes
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Jayson Saba (News - Alert), senior director, product marketing and industry
relations, Kronos
"The way we work is changing and the
technology that helps us manage the workforce must change, too. Modern
workforce management solutions must be cloud-native, mobile-native,
and data-driven in real time. Artificial intelligence and machine
learning will allow managers to manage in the moment and empower
employees to take control of their schedules and work decisions. With
the rapid adoption of Workforce Dimensions, Kronos is at the forefront
of transforming the future of work."
Supporting Resources
Footnote 1: Gartner, "Prepare Yourself for the Future of Workforce
Management," Sam Grinter, Chris Pang, et al., 23 February 2018. This
press release nor the inclusion of Kronos and Workforce Dimensions in
the Gartner report "Prepare Yourself for the Future of Workforce
Management" in no way represents an endorsement of Kronos or Workforce
Dimensions by Gartner.
About Kronos Incorporated
Kronos is a leading provider of workforce management and human capital
management cloud solutions. Kronos industry-centric workforce
applications are purpose-built for businesses, healthcare providers,
educational institutions, and government agencies of all sizes. Tens of
thousands of organizations - including half of the Fortune 1000®
- and more than 40 million people in over 100 countries use Kronos every
day. Visit www.kronos.com.
Kronos: Workforce Innovation That Works.
© 2018 Kronos Incorporated. All rights reserved. Kronos and the Kronos
logo are registered trademarks and Workforce Innovation That Works is a
trademark of Kronos Incorporated or a related company. See a complete
list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20180618005705/en/
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