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Panasonic Takes on Hospitality Industry with New Unified Communication SolutionsPanasonic System Communications Company of North America, Division of Panasonic (News - Alert) Corporation of North America, today announced its Series of Hospitality Solutions, a set of scalable, cost-effective unified communications solutions designed to support the specific needs of the hospitality industry. Leveraging MTS' (News - Alert) Property Management System interface (PMSi) technology, Panasonic is helping hospitality industry professionals improve staff productivity, save on costs and enhance guest experiences. In addition to these benefits, the new offering can fully integrate with existing property management system (PMS) software. Panasonic's Series of Hospitality Solutions enable hotel staff and event service providers to seamlessly integrate all hotel and connected third party systems into a single, unified interface. By giving hotel staff and event service providers the ability to bring a wide range of devices onto a single network, they can execute various Front Office System (FOS) control tasks to ensure fewer communication interruptions and increase productivity. The end result gives staff the ability to address guest needs quicker, ensuring a better overall experience. The solution set is made up of four components: Panasonic KX-NS Communications Systems (News - Alert), Panasonic DECT Wireless Handsets, Panasonic Media Relay Gateway and a PMSi powered by MTS to improve business efficiency and automation. The KX-NS Communications Systems offer built-in unified messaging and auto attendant options to improve call flow efficiency and customer service and scale based on need to reduce costs and offer flexibility. The DECT Wireless Handsets and Media Relay Gateway (News - Alert) enable seamless call hand-over throughout a facility without transmission interruption, ensuring employees can be reached while remote and offering back office communication support for seamless operations. "Given the rapid evolution of the hospitality industry, professionals are looking to make strategic technology investments that increase revenue and growth for facilities, maximize flexibility and productivity for employees and keep guests engaged," said Oliver Bodden, product manager of unified communications at Panasonic System Communications Company of North America. "With the launch of our hospitality solutions, Panasonic is offering an array of cutting-edge unified communications solutions that enable a better user experience for industry professionals and guests. We're proud to offer unified communications solutions that can help hotels and other facilities increase guest satisfaction and provide better service while improving employee productivity." "MTS is pleased to partner with Panasonic North America to provide innovative solutions to the hospitality industry," said Harel Nahar, director of strategic accounts at MTS. "With MTS's PMSi and Call Accounting Solutions we seamlessly integrate with Panasonic's Hospitality Solutions. This provides enhanced communications between third party systems, which in turn delivers an exceptional guest experience and increases owner/operator efficiencies." Key Solutions:
Panasonic Solutions for Business All brand and company/product names are trademarks or registered trademarks of the respective companies. All specifications are subject to change without notice. Information on Panasonic solutions for business can be obtained by calling 877-803-8492 or at us.panasonic.com/business-solutions/.
About Panasonic Corporation of North America
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About MTS MTS's telecommunications business is focused on innovative products and services for enterprises in the area of telecom expense management (TEM) and Call Accounting. MTS's North American Headquarters is in River Edge, NJ. For more information please visit the MTS web site: www.mtsint.com.
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