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FI Navigator Releases Retail Mobile Banking Benchmarking for U.S. BanksFI Navigator has released "Retail Mobile Banking Performance - Bank & Vendor Benchmarks," which provides community banks unprecedented access to quantitative analysis of mobile banking performance for the 4,271 U.S. banks as of March 31, 2017. In addition, the research examines the performance of the 30 hosted solution providers serving the majority of these institutions. Leveraging FI Navigator's mobile banking data and analytics module, the latest report details the evolution U.S. mobile banking performance over a three-year span. Innovative performance benchmarks are provided for institutions and vendors. Providing innovative performance benchmarks, the Institution Analytics focus on financial institution performance versus peer institutions defined by asset size or other segments (ex. institution type, mobile feature sets or mobile banking age). The Institution Analytics include mobile adoption, customer enrollment, customer satisfaction, mobile features, feature impact on performance and churn rates (vendor turnover). Applicable to vendor assessment, the Vendor Analytics focus on vendor performance versus other hosted retail mobile banking solution providers. The Vendor Analytics include analyses of market share, market share accretion, churn rates, customer enrollment, customer satisfaction and client demographics - all leveraging multiple metrics. FI Navigator's CEO and founder, Steve Cotton, said, "Mobile banking is without question a top strategic priority for community bank executives, but the data needed to formulate product strategy or assess performance has been unavailable. FI Navigator has addressed this data deficiency to provide community bank executives with the comprehensive, timely data needed to navigate their institutions' digital transformation." Highlights from the initial joint "Retail Mobile Banking Performance" report include:
About FI Navigator FI Navigator provides a web-based data and analytics platform for the banking vertical delivering institution-specific insights and industrywide research to FinTech vendors and financial institutions. By integrating unstructured website data and conventional financial institution data, FI Navigator expands the depth of peer analytics and the breadth of market research to create vertical analytics on more than 13,000 financial institutions and their technology providers. The platform's initial mobile banking data and analytics module provides unprecedented vertical intelligence on over 7,000 financial institutions and more than 50 vendors. The online banking module covers over 10,000 financial institutions and over 60 vendor solutions. For more information, visit www.fi-navigator.com or follow the company on LinkedIn (News - Alert) at www.linkedin.com/company/fi-navigator-corporation and Twitter (News - Alert) @FINavigator. View source version on businesswire.com: http://www.businesswire.com/news/home/20170626005126/en/ |