[July 25, 2016] |
|
Alianza Enhances Open and Extensible Cloud Voice Platform for Communication Service Providers
The Independent Show-Alianza
Inc., the cloud voice platform company, announced today new enhancements
to its residential and business VoIP solution portfolio for service
providers. The Cloud Voice Platform provides a rich set of APIs,
resulting in an open and extensible solution that can easily integrate
into different vendor environments. Alianza will be highlighting these
capabilities at National Cable Television Cooperative's The Independent
Show, taking place this week in Orlando, Fla.
These features have been deployed over the course of 2016 with a
continuous and nondisruptive release process, making communication
service providers (CSPs) more agile and responsive to market demands.
"We value Alianza's constant innovation that enhances their already
powerful and rich VoIP solution," commented Michael Hale, General
Manager with Shrewsbury Electric and Cable Operations. "Using Alianza's
Cloud Voice Platform, we deliver excellent and reliable communication
services."
The recent updates and enhancements to Cloud Voice Platform include:
Delighting End Users
-
Robocall Blocking
Alianza now supports Nomorobo™.
Service providers can promote this service that protects subscribers
from fraud, scams and annoying unsolicited calls. Alianza provides
CSPs the toolkit and branded online portal for their customers to sign
up for this free service that blocks residential robocalls and
telemarketers.
-
Extend Cloud Communications to LTE (News - Alert) and Wi-Fi
Service
providers can extend their residential and business services to
smartphones, tablets and PCs with apps from Alianza's Technology
Partners, including CounterPath's (News - Alert) Bria clients. These clients can be
provisioned and supported directly in Alianza's easy-to-use Adin
Portal.
-
Multiscreen Caller ID
Alianza's Cloud Voice Platform
integrates with mediation software, including MediaFriends, to extend
caller ID information to TVs and PC-based apps.
Streamlining Operations
-
Efficient and Accelerated Onboarding
API integration
with West provides new tools to validate, correct, and report on
subscriber addresses to help CSPs accelerate time to activation and
eliminate error for emergency 911 addresses. Emergency addresses can
now also include latitude and longitude coordinates to provide better
accuracy to responders and support future mobile applications.
Enhancing
the integration with Level 3 Communications (News - Alert), Alianza introduced a new
local number portability (LNP) tool that accelerates subscriber
onboarding during the number porting process, with less variability in
installation dates, and can eliminate truck rolls.
-
Easier Customer Management
Alianza specializes in
CSP (News - Alert) back-office system integration that enables scale, reduces errors,
and lowers the cost of delivering and managing voice services.
Expanding on Alianza's partnership with Great Lakes Data Systems
(GLDS), the Cloud Voice Platform can now integrate with BroadHub, an
end-to-end customer management and billing solution, for cloud-based
or on-premises back-office deployments.
-
Enhanced Fraud Prevention
Alianza has improved tools
to detect and react to fraudulent calls using volume and financial
thresholds. CSP operations teams can set threshold-based notifications
and events, including automatic disabling of suspected accounts and
extremely granular controls, to minimize exposure for high-risk call
destinations.
"Two of our product strategy pillars are ease
of management and delivering high-impact features for our customers,"
commented Clint Peck, Alianza's Vice President of Technology. "These
enhancements we've deployed streamline workflow and enable service
providers to be extremely agile in satisfying their end-user customer
requirements."
About Alianza
Alianza radically transforms communications delivery so that service
providers thrive with strong margins, better service and elegant
management. Alianza's Cloud Voice Platform is a web-scale, turnkey
virtualized software solution that enables cable, mobile, telco and
other broadband providers to rapidly customize, launch and profit from
VoIP and UC services. The power of Alianza's cloud delivers a lower
total cost of ownership and a clear business case for VoIP with a
zero-CAPEX, success-based SaaS (News - Alert) model. This new way to deliver voice
service untangles service providers from the restraints of old-school
voice networks and accelerates innovation and growth. Learn more about
Alianza at www.alianza.com
and connect with the company on Twitter
and LinkedIn.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160725005201/en/
[ Back To TMCnet.com's Homepage ]
|