[October 07, 2015] |
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MD Buyline Releases Q3.2015 User Satisfaction Trending Survey™
Today, MD Buyline released the User Satisfaction Trending Survey™
for Q3.2015 to its hospital and vendor subscribers. The exclusive survey
is based on nationwide, direct-user feedback from hundreds of healthcare
providers who rely on MD Buyline's healthcare market research to guide
their critical decision-making in budgeting, planning, selecting and
acquiring medical equipment and technology.
MD Buyline's Research and Analysis experts advise hospital clients daily
on capital equipment, purchased services and consumable purchasing
decisions. Staffed entirely by former hospital executives, department
managers and clinicians, the Research and Analysis team also surveys
hundreds of end users to develop the quarterly User Satisfaction
Trending Survey reports.
Suppliers are rated on a scale from 1 to 10 in six categories: 1) system
performance, 2) system reliability, 3) installation and implementation,
4) application training, 5) service response time and 6) service repair
quality. Based solely on hospital user feedback, the User
Satisfaction Trending Survey is an unvarnished study of user opinion
that helps MD Buyline's Research and Analysis team to map trending in
both end-user feedback and ratings of suppliers and technologies.
"For more than 30 years, MD Buyline has been the go-to strategic
sourcing authority for hospitals and the medical technology vendors who
serve them. We enable members to review user satisfaction trending data
on more than 100 medical technologies through our online portal of
proprietary research, and we're proud to release this much-anticipated User
Satisfaction Trending Survey for the Third Quarter. Our analysts
stand ready to walk our members through this important report," said
Peter Stelling, Chief Operating Officer.
Study highlights:
Highest ranking in their class for overall customer satisfaction:
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Abbott: Hematology Analyzer and Point of Care.
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Accuray: Radiation Treatment Delivery System.
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Aesynt: Pharmacy Automation.
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API Healthcare, a GE Healthcare Company: Staff Scheduling Systems,
Time and Attendance.
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B. Braun Medical: Infusion Pump.
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BD Biosciences: Flow Cytometer.
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Beckman Coulter: Hematology Analyzer and Microbiology System.
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Belimed: Steam Sterilizer and Washer, Decontaminator.
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Bunnell Incorporated: High-frequency Ventilator.
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Cadwell Laboratories: Electromyograph.
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CareFusion: Automated Dispensing Sytem, Infusion Pump, Pharmacy
Automation and Portable Ventilator.
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Carestream Health Inc.: Portable Radiographic System and Radiographic
Unit, Digital and Conventional.
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Carl Zeiss Inc.: Surgical Microscope.
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Diagnostica Stago Inc.: Coagulation Analyzer.
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Draeger: Anesthesia Machine.
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Elekta: Oncology Information Management System and Treatment Planning
Systems.
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Epic: Electronic Health Record.
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GE Healthcare: Bone Densitometer, Cardiac Stress Test System, CT
Scanner - CT Stimulation, Electrophysiology Monitor, Fetal Monitor,
Infant Care Equipment, Perinatal Information Systems, PET-CT and
PET-CT-MR and Cyclotron, SPECT and SPECT-CT and Radiology Information
System.
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Hamilton Medical: Portable Ventilator.
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Healthcare Insights LLC: Financial Decision Support.
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Hill-Rom: Bed, Nurse Call, Stretcher.
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Hologic: Biopsy Systems and Cytology System.
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iCAD (News - Alert) Inc.: Computer-aided Detection System.
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Intuitive Surgical: Surgical Robotics.
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Karl Storz Endoscopy: Endoscopic Video System/Scope and OR Integration
System.
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Konica Minolta (News - Alert) Medical Imaging: Computed Radiography.
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MAQUET: Intra-aortic Balloon Pump, Surgical Table and Ventilator.
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McKesson: Cardiology PACS and Information Systems.
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Medivators: Low-temp Sterilizer and High-level Disinfector.
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Medtronic: Image-guided Surgery.
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MGC Diagnostics: Metabolic Measurement System and Pulmonary Function.
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Mortara Instrument: Holter Monitor.
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Natus Medical Inc.: Electroencephalograph.
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Nihon Kohden America: Long-term Epilepsy Monitoring, Patient
Monitoring and Telemetry Monitor.
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Omnicell (News - Alert): Automated Dispensing System.
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Ortho Clinical Diagnostics: Blood-bank Automation and Chemistry
Immunoassay Analyzer.
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OrthoScan Inc.: Mini C-arm.
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Philips Healthcare: Cardiology Management System, Defibrillator,
Electrocardiograph, Hemodynamic and Physiological Monitoring, PACS and
Treatment Planning System and Sleep Assessment.
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Physio-Control: Defibrillator.
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Premier Inc. (formerly Aperek): Enterprise Resource Planning (ERP)
Systems.
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RF Technologies: Infant Security.
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Roche Diagnostics USA: Chemistry Immunoassay Analyzer and Laboratory
Automation.
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Sakura Finetek: Tissue Processor.
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SCC Soft Computer: Laboratory Information System.
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Sebia: Protein Electrophoresis.
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Shimadzu Medical Systems: Portable Radiographic System, Radiography
and Fluoroscopy.
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Siemens (News - Alert) Medical Solutions USA Inc.: Blood Gas Analyzer, Cardiac
Cath/Interventional Radiography, Chemistry Immunoassay Analyzer, CT
Scanner - CT Simulation, Magnetic Resonance Imager (MRI), Mammography
System, Mobile C-arm, SPECT and SPECT-CT, Nuclear Medicine, Urinalysis
System and Urological Imaging.
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Sorin Group: Cardio-pulmonary Bypass Pump.
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STANLEY Healthcare: Real-time Location Systems.
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Stryker Endoscopy: Surgical Light.
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Stryker Medical: Stretcher.
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TeraRecon Inc.: 3D Advanced Visualization Solution.
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Toshiba (News - Alert) America Medical Systems: Cardiac Cath/Interventional
Radiography, Cardiac Ultrasound (ECHO), CT Scanner - CT Simulation,
Diagnostic Ultrasound and Magnetic Resonance Imager (MRI).
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Tosoh Bioscience: High-performance Liquid Chromatography (HPLC).
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Varian Medical Systems: Remote Afterloader.
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Vision Software Technologies Inc.: Food and Nutrition Management
Systems.
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Volcano Corporation: Intravascular Imaging - Ultrasound and OCT.
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ZOLL Medical Corporation: Defibrillator.
For more information or to learn how you can become an MD Buyline
member, contact MD Buyline at 1-800-375-5463 or email [email protected].
About MD Buyline
Healthcare providers recognize MD Buyline as the leading strategic
sourcing company serving hospitals and vendors today. Guiding hospitals
in their critical decision-making in budgeting, planning, selecting and
acquiring medical equipment and technologies, our expert analysts
operate with transparency and trust and help clients target
cost-reduction opportunities for purchased services, consumables,
capital and IT acquisitions. For more than 30 years, hospitals have
relied on MD Buyline's data and experienced analysts to guide them in
their most important purchasing decisions.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151007005286/en/
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