TMCnet News
Unisys Positioned at Top among "Major Contenders" in Everest Group 2015 Workplace Services PEAK Matrix™ ReportBLUE BELL, Pa., Aug. 25, 2015 /PRNewswire/ -- Unisys Corporation (NYSE: UIS) today announced that it is positioned at the top of the "Major Contenders" category in the 2015 Everest Group report, "Workplace Services – PEAK Matrix™ Assessment and Profiles Compendium." The PEAK (Performance, Experience, Ability, Knowledge) Matrix report assesses the market success and service delivery capabilities of 23 leading providers of end-user and related IT services, such as service desk, deskside support, desktop management and virtualization, and mobility. Unisys attained the premier position among the 12 global and regional service providers the report designates as Major Contenders by showing a superior combination of market success and workplace services delivery capability. In addition, Unisys ranked third among all 23 providers in delivery capability, which assesses scope, domain expertise, delivery footprint and buyer satisfaction. The Everest Group report defines Major Contenders as providers who "are making continued investments in developing internal IP and tools, as well as expanding their service and technology partnership networks in order to plug their 'capability gaps', and, thereby, offer workplace services that are more comprehensive and global in coverage." Noting that Unisys provides service desk services for 1.1 million users and deskside support for 900,000 more, the report cites the company's particular strengths:
Unisys operates a global network of client service and support centers that are certified to ISO standards for service management, service quality and information security. Unisys service professionals use a globally integrated service delivery platform that implements best practices from the established Information Technology Infrastructure Library (ITIL®) frameworks. That standards-based global network enables Unisys to provide clients with globally consistent service and support. "We are proud of the recognition Unisys has achieved in this prestigious Everest Group report," said Neil Gissler, senior vice president, Services, Unisys. "We will continue to deliver increasingly innovative, personalized end-user services with the goal of entering and dominating the Leaders segment in future Everest Group Workplace Services PEAK Matrix Assessments." Please click on the following link for a copy of the report: http://outreach.unisys.com/PEAKMatrixforWorkplaceServices?src=pr About Unisys Unisys is a global information technology company that solves organizations' most pressing IT and business challenges. With more than 20,000 employees serving clients around the world, our offerings include cloud and infrastructure services, application services, security solutions, and high-end server technology. For more information, visit www.unisys.com. Follow Unisys on Twitter and LinkedIn. RELEASE NO.: 0825/9351 Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/unisys-positioned-at-top-among-major-contenders-in-everest-group-2015-workplace-services-peak-matrix-report-300132930.html SOURCE Unisys Corporation |