[October 23, 2014] |
|
Dell 2014 International Tablet Survey Shows IT Decision Makers Believe Tablets are Improving Workplace Productivity and Mobility
ROUND ROCK, Texas --(Business Wire)--
Dell (News - Alert) today announced the results of its 2014 International Tablet survey
of IT Decision Makers (ITDMs) indicating that current implementations of
tablets in the workplace are good for business, increasing mobility and
productivity, while getting a favorable reception from employees.
Commissioned by Dell, the 2014 International Tablet Survey of ITDMs in
10 countries was conducted online by Harris Poll in summer 2014, and was
designed to provide insights and feedback of ITDMs regarding tablet
usage in the workplace. Survey results include policies, purchase
habits, business impacts and challenges, comparison to other devices,
and how well tablets met their expectations. Dell customers, business
decision makers and IT managers globally can use the study from a global
and regional perspective to help inform their IT strategies currently
and in the future.
"How people work is changing - the days of going to a specific place to
conduct business are fewer while more employees are on the move and
require access to company information outside of the workplace," said
Neil Hand, vice president of Dell's Tablet Group. "The Dell 2014
International Tablet survey underscores the way in which tablets are
addressing those needs for today's worker, resulting in a desire by IT
Decision Makers to deploy more tablets in the future."
Dell 2014 International Tablet Survey Highlights
-
Tablets are a standard part of the IT offering: At least 9 in
10 ITDMs in all countries except Japan (83%) report that tablets are a
standard part of their company's IT offering or currently under
evaluation, and/or they allow employees to use their own tablet.
Majorities in China (82%), UAE/Saudi Arabia (74%1), US
(73%), Brazil (73%), UK (68%), France (61%), India (59%), and Russia
(51%) say that it is a standard part of their IT device offering. More
than half in Russia (58%), India (57%), China (52%), and US (51%)
allow employees to use tablets purchased with their own money,
while at least half in China (59%), US (53%) and India (50%) allow
employees to use their own tablets purchased with the help of
company funds.
-
Tablets are being met with favorable inputs from employees: In
all countries except India (85%), at least 9 in 10 ITDMs whose company
offers tablets as a standard offering received input from other
employees in favor of using tablets prior to their company
beginning use. In US (58%), UK (58%), India (56%1), Japan
(56%1), Brazil (68%1), UAE/Saudi Arabia (63%),
and South Africa (22 of 32 surveyed1), this input was consistently
in favor of tablet adoption. In all countries, majorities of ITDMs
in organizations in which tablets are not
offered or under evaluation report that they have received employee
input in favor of using tablets for work.
-
Android (News - Alert)™ is the most frequently used operating system
globally for tablets; Windows® and iOS™ also are widespread: While
the use of Windows, iOS and Android is widespread across the countries
surveyed, Android™ is the most frequently named operating
system in India (91%), Brazil (87%), Russia (87%), South Africa (26 of
32 surveyed1), China (79%), UAE/Saudi Arabia (79%), France
(69%), and UK (69%). Meanwhile, Windows® takes the top spot in
the US (72%) and iOS™ is tops in Japan (69%).
-
Tablet adoption has increased productivity: In most countries,
a majority of IDMs who acknowledge that tablet adoption has increased
their company's productivity say it has done so by making it easier to
work while traveling, allowing better customer service, providing
faster or more convenient access to information while out in the
office or in the field, or allowing real-time entry of information to
reduce duplicated work. In India (58%1) and Brazil (61%1),
a majority estimates it to be at least a 25% increase in productivity,
while in the US (60%) and UK (53%1), majorities place this
figure at a 20% increase or more. A 15% or higher increase in
productivity has been seen by a majority of ITDMs in China (62%),
while in France (73%1) a majority estimate at least a 10%
increase.
-
Tablets are meeting and exceeding expectations: For 9 of the 10
countries - US (61%), UK (59%), India (60%1), Japan (75%1),
China (77%), Brazil (66%), France (77%), Russia (81%), and South
Africa (20 of 32 surveyed) - majorities of ITDMs whose company offers
tablets as a standard offering report that tablets have met the
expectations their company had for them; in most of these countries a
sizeable percentage report that tablets have exceeded their
expectations. Notably, in UAE/Saudi Arabia, a near majority (46%1)
say that tablets have exceeded expectations, yet a quarter (26%1)
say that tablets have fallen short of expectations.
-
ITDMs plan to deploy more tablets: In the US (65%), UK (49%),
India (69%1), Japan (52%1), China (76%), Brazil
(67%), France (49%), Russia (65%1), and South Africa (25 of
32 surveyed1), majorities or near-majorities of ITDMs whose
company offers tablets as a standard offering say that their companies
plan to deploy more tablets into their workforce in the future. In
UAE/Saudi Arabia, a majority of ITDMs report that their companies plan
to keep the number they have now (58%1), with about a third
saying that they will deploy more tablets (32%1).
-
Security is a top concern: Among ITDMs at organizations not
currently offering or evaluating the use of tablets, a majority in the
US (54%1), India (67%1), Japan (51%1),
China (15 of 28 surveyed1), and France (53%1)
cite data security or other security concerns (e.g., loss, theft) as
reasons for not deploying tablets. Twenty-one of 48 surveyed in the UK
and 42%1 in Russia mention this as a concern. In each of
these countries, data security is the top reason mentioned. However,
in Brazil (23 of 63 surveyed1) and UAE/Saudi Arabia (9 of
20 surveyed1) the top reason is insufficient storage
capacity, and in South Africa it is the risk of loss or damage (22 of
45 surveyed1). The loss of devices leading to data loss is
also a top security challenge, cited by a majority of ITDMs in nine
out of the ten countries (except UAE/Saudi Arabia). In addition to
device loss, a majority of ITDMs in the US, India, Japan, China, and
South Africa also consider threats, breaches of company policies, and
compliance and regulatory challenges to be a security challenge posed
by tablet devices.
To help combat the IT managers' security concerns, Dell's Enterprise
Mobile Management solutions for both corporate-managed and BYOD tablets
allow encryption, policy management and data loss protection through a
simple-to-download app. With many employees now using numerous devices
to access corporate information, managing all of the additional tablets,
cell phones and laptops has become an unwieldy task for the IT manager.
By changing the focus to policy-driven access to applications and
content both inside and outside the enterprise, companies are able to
more effectively establish a governance model for how employees gain
access to corporate information in any given scenario. Using EMM, IT
managers are able to determine, for example, whether employees are able
to access documents based on role, location and device, helping to
secure corporate information without increasing their administrative
burden.
"Dell has the tools to solve the customer pain points around security,
by securing apps and data in a secure, manageable and reliable way,"
said Hand. "The ability to remote wipe a device, or fully encrypt all
the content from a single location should provide a sense of comfort to
IT managers everywhere that data loss, viruses, and other threats can be
efficiently dealt with should they occur."
About the Dell 2014 International Tablet Survey
The 2014 International Tablet Survey conducted by Harris Poll and
sponsored by Dell, surveyed IT Decision Makers (ITDMs) in 10
countries: US, UK, India, Japan, China, Brazil, France, Russia,
UAE/Saudi Arabia, and South Africa. The purpose of this study was to
gain insight and feedback from the ITDMs in these countries regarding
their tablet usage, specifically: their policies toward the use of
tablets in their company; their tablet purchase habits for their
company; the impact of tablets on their company in terms of benefits and
challenges; their views on tablets vs. desktops, laptops and
smartphones; and how well tablets met their expectations. Results of the
Tablet Survey can be viewed in their entirety here: http://dell.to/1uHuqDj.
Methodology
In the US, 250 interviews were completed online by Harris Poll among IT
Decision Makers aged 18 and older who are employed full-time at
companies with at least 500 employees and have a major influence on
computer purchasing decisions. The other countries had the same
qualification criteria except the company size was at least 200
employees; 150 respondents in the UK, 152 in India, 152 in Japan, 153 in
China, 154 in Brazil, 152 in France, 102 in Russia, 77 in UAE/Saudi
Arabia, and 77 in South Africa were surveyed.
About Dell
Dell Inc. listens to customers and delivers innovative technology and
services that give them the power to do more. As the visionary outcome
of a true entrepreneur, Dell is committed to help power the success of
entrepreneurs by developing technology solutions that help their
businesses increase productivity and grow.
Dell World
Join us Nov. 4-6 at Dell World 2014,
Dell's premier customer event exploring how technology solutions and
services provide organizations a better way to accelerate businesses'
ability to innovate. Learn more at www.dellworld.com
and follow #DellWorld on
Twitter (News - Alert).
_________________________________ 1 Caution -
small base (n<100). Results should be interpreted as qualitative, or
directional, in nature.
[ Back To TMCnet.com's Homepage ]
|