[October 01, 2014]

MD Buyline Releases Q3.2014 "User Satisfaction Trending™" Data

MD Buyline released the results of the Q3.2014 "User Satisfaction Trending™" survey to MD Buyline members. Half of the nation's hospitals rely on this information to make informed, evidence-based decisions on healthcare technology. MD Buyline's industry experts surveyed hundreds of end users to gain customer experiences on system performance, system reliability, installation/implementation, application training, service response time and service repair quality.

"MD Buyline's hospital members can tap into real-world experiences to aid their medical equipment acquisition decisions. Our members rely on MD Buyline for transparency so they can make the right decisions for their hospital and patients," said Beverly Schierer, Vice President of Research and Analysis.

For the third quarter of 2014, the suppliers listed below received the highest ranking in their class for overall customer satisfaction.

• 3M Health Information Systems: Electronic Document Management
• Abbott: Point of Care
• Accuray: Radiation Treatment Delivery System
• Aesynt: Pharmacy Automation
• Aperek (formerly Mediclick): Enterprise Resource Planning (ERP) Systems
• API Healthcare, a GE Healthcare Company: Staff Scheduling Systems and Time and Attendance
• B. Braun Medical: Infusion Pump
• BD Biosciences: Flow Cytometer
• BERCHTOLD Corporation: Surgical Light and Surgical Table
• Bunnell Incorporated: High Frequency Ventilator
• Cadwell Laboratories: Electroencephalograph and Electromyograph
• CareFusion: Automated Dispensing System and Pharmacy Automation
• Carl Zeiss, Inc.: Surgical Microscope
• Clinical Computer Systems, Inc.: Perinatal Information Systems
• ConMed: Endoscopic Video System/Scope
• Diagnostica Stago: Coagulation Analyzer
• Draeger: Anesthesia Machine and Ventilator
• Elekta: Oncology Information Management System and Treatment Planning System
• Epic: Electronic Health Record
• Fujifilm Endoscopy: Endoscopic Video System/Scope
• Fujifilm Medical Systems USA: Radiograhic Unit, Digital and Conventional
• GE Healthcare: Electrocardiograph, Electrophysiology Monitor, Cardiac Stress Test System, Infant Care Equipment, Fetal Monitor, Anesthesia Machine, Radiography and Fluoroscopy, Mobile C-Arm, PET-CT & PET-CT-MR and Cyclotron, Real-Time Location Systems, and Perioperative Information System
• Getinge USA: Steam Sterilizer and Washer, Decontaminator
• Hamilton Medical: Portable Ventilator
• Healthcare Insights, LLC: Financial Decision Support
• Hill-Rom: Bed, Stretcher and Nurse Call
• Hitachi Medical Systems America: Magnetic Resonance Imager (MRI)
• Hologic: Mini C-Arm, Cytology System, Bone Densitometer, Computer Aided Detection System and Biopsy Systems
• Instrumentation Laboratory: Blood Gas Analyzer and Coagulation Analyzer
• Intuitive Surgical: Surgical Robotics
• Iris Diagnostics: Urinalysis System
• Karl Storz Endoscopy: OR Integration System
• Konica Minolta (News - Alert) Medical Imaging: Computed Radiography
• MAQUET: Intra-Aortic Balloon Pump
• McKesson: Clinical Information System, Radiology Information System and Staff Scheduling Systems
• Medical Graphics Corporation: Metabolic Measurement System
• Medivators: Low-Temp Sterilizer and High-Level Disinfector
• Medtronic: Image Guided Surgery
• MERGE Healthcare: Picture Archive and Communication System (PACS)
• Natus Medical, Inc.: Sleep Assessment
• Nihon Kohden America: Patient Monitoring, Telemetry Monitor and Long Term Epilepsy Monitoring
• nSpire Health, Inc.: Pulmonary Function
• Ortho Clinical Diagnostics: Blood Bank Automation
• Philips (News - Alert) Healthcare: Cardiology PACS & Information Systems, Cardiology Management System, Holter Monitor, and Defibrillator
• Rauland-Borg: Nurse Call
• RF Technologies: Infant Security
• Sakura Finetek: Tissue Processor (News - Alert)
• SCC Soft Computer: Laboratory Information System
• Sebia: Protein Electrophoresis
• Shimadzu Medical Systems: Portable Radiographic System
• Siemens (News - Alert) Medical Solutions USA, Inc.: Hemodynamic and Physiological Monitoring, Urinalysis System, Laboratory Automation, Chemistry Immunoassay Analyzer, Microbiology System, CT Scanner - CT Simulation, SPECT and SPECT-CT, Nuclear Medicine, Mammography System, PET-CT & PET-CT-MR and Cyclotron, and Urological Imaging
• St. Jude Medical: Electrophysiology Monitor
• Stryker Endoscopy: Endoscopic Video System/Scope
• Sysmex America: Hematology Analyzer
• TeleTracking Technologies: Bed Management Systems
• TeraRecon, Inc.: 3D Advanced Visualization Solution
• Terumo Cardiovascular Systems: Cardio-pulmonary Bypass Pump
• The CBORD Group, Inc.: Food and Nutrition Management Systems
• Toshiba (News - Alert) America Medical Systems: Cardiac Cath/Interventional Radiography, Cardiac Ultrasound (ECHO), Magnetic Resonance Imager (MRI) and Diagnostic Ultrasound
• Tosoh Bioscience: High Performance Liquid Chromatography (HPLC)
• Varian Medical Systems: Remote Afterloader
• Volcano Corporation: Intravascular Imaging - Ultrasound & OCT

For more than 30 years, MD Buyline has been researching medical technologies to create transparency between healthcare providers and medical technology suppliers. This in-depth and dynamic data enables MD Buyline's clinical analysts to map trending for ratings and end-user feedback on technologies and suppliers. MD Buyline members can review "User Satisfaction Trending" data on more than 100 medical technologies through MD Buyline's online portal of proprietary clinical research. For more information or to speak with an analyst, contact MD Buyline at 1-800-375-5463 or send an email to [email protected].

About MD Buyline

Healthcare providers recognize MD Buyline as the leading provider of evidence-based information and research. By creating transparency and fostering consultative relationships, MD Buyline has partnered with providers for more than three decades to identify cost reduction opportunities for purchased services, consumables, capital and IT. Providers rely on MD Buyline's data and clinical analysts for financial and clinical insight to reach long- and short-term goals. For more information, please visit www.mdbuyline.com, and follow MD Buyline on Twitter, @MDBuyline.

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