BOC-Notice of Internet Banking Security
(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 27 August 2014
Release date- 26082014 - Bank of China (Hong Kong) Limited ('BOCHK') would like to alert its customers and the general public that suspected Trojan Horse cases have recently been reported by few corporate customers when they used the corporate internet banking service.
During the login process, a fake webpage was displayed requesting the customers to input their login names and passwords, as well as the one-time transaction confirmation codes generated by their security devices. With identification of the irregularity, the customers have promptly notified BOCHK who has reported the incident to both the Hong Kong Monetary Authority and the Hong Kong Police Force.
Customers are reminded to stay vigilant of any unusual login webpages during their internet banking login process (such as unusual screens pop up and/or the unusually slow computer response). If customers find any webpage suspicious, they should not follow its instruction or input any information and should close the browser immediately. BOCHK wishes to reiterate that the one-time transaction confirmation code generated by the security device is only required for 'designated transactions'. BOCHK's internet banking login process does not require customers to enter the one-time transaction confirmation code. Customers who discover any unauthorised transactions in their bank accounts or have any query relating to Internet Banking Service should call BOCHK Customer Service Hotlines (852) 3988 2288 (Corporate Customers) / 3988 2388 (Personal Customers).
To ensure that customers are securely protected when using Internet Banking Service, BOCHK would like to remind customers to install firewall and anti-virus software in their personal computers and keep them up-to-date. They should also avoid visiting or downloading software from suspicious websites, and be wary of opening attachments in emails from unfamiliar sources.
About Bank of China (Hong Kong) Limited (www.bochk.com)
Bank of China (Hong Kong) Limited ('BOCHK'), established on 1 October 2001, is a leading listed commercial banking group in Hong Kong. With over 260 branches, more than 600 ATMs and other distribution channels in Hong Kong, BOCHK and its subsidiaries offer a comprehensive range of financial products and services to personal and corporate customers. BOCHK is one of the three note issuing banks in Hong Kong. In addition, the BOCHK Group (comprising BOCHK, Nanyang Commercial Bank and Chiyu Banking Corporation) and its subsidiaries have 43 branches and sub-branches in the Mainland of China to provide cross-border banking services to customers in Hong Kong and the Mainland. BOCHK is appointed by the People's Bank of China as the Clearing Bank for Renminbi business in Hong Kong, and is authorised as the Clearing Bank of RMB banknotes business for the Taiwan region.
BOC Hong Kong (Holdings) Limited, BOCHK's holding company, began trading on the main board of the Stock Exchange of Hong Kong on 25 July 2002, with stock code '2388', ADR OTC Symbol 'BHKLY'
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