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TMCNet:  HelpSystems Increases Scalability and Improves Web Interface of Its InterMapper Network Monitoring Software

[August 19, 2014]

HelpSystems Increases Scalability and Improves Web Interface of Its InterMapper Network Monitoring Software

(Marketwire Via Acquire Media NewsEdge) MINNEAPOLIS, MN -- (Marketwired) -- 08/19/14 -- InterMapper, a division of HelpSystems, announced today a new version of the InterMapper software. Version 5.8 presents users with 64-bit support and a responsive web interface, which expands the product's scalability and flexibility to monitor diverse networks from anywhere in the world.

The 64-bit support expands memory space so that customers will be able to monitor more nodes from a single server and see increased product performance. With the ability to monitor anything with an IP address, InterMapper already provides the industry's broadest device and node coverage, and customers are able to easily and quickly write probes to add coverage of niche devices or previously unsupported devices. Now, with 64-bit support, that coverage can be scaled across bigger and bigger networks from a single server.

In turn, the responsive web interface supports modern browsers, including phones and tablets, and allows users to "acknowledge" a network issue from their mobile devices. With mobile and web access to the InterMapper user interface, users will experience increased efficiency and responsiveness throughout the network team.

These features were designed with customer experience in mind. "[Mobile access] will be appreciated by a lot of users every day as they check their maps, device statuses, or collateral problems when they receive an alarm from InterMapper. Using mobile access to acknowledge an issue with customer devices will save a lot of time," says Philippe Hanus, Company Director of Netwalker in France. "This is a feature that will help users be more responsive and to deliver the best service possible for their network." Customers using InterMapper can upgrade to this latest version to access the new features. HelpSystems offers a free 30-day trial of InterMapper, which includes full product access and free support.

About InterMapper InterMapper, a division of HelpSystems, offers an affordable, yet industrial strength, network monitoring, mapping, and alerting tool. It is easy-to-use and flexible, giving you an at-a-glance, real-time view of your network devices, applications, and traffic patterns.   About HelpSystems HelpSystems, LLC is a leading provider of systems and network management, business intelligence, and security and compliance solutions. HelpSystems software reduces data center costs by improving operational control and delivery of IT services. Founded in 1982, the company has 14 offices worldwide and more than 8,700 customers from small businesses to Fortune 100 companies. Based in Minneapolis, Minnesota, HelpSystems sells its solutions directly and through strategic partners worldwide.

HelpSystems brands include: Robot, SEQUEL Software, PowerTech, Skybot Software, AutoMate, Safestone, Bytware, ShowCase, InterMapper, CCSS, and RJS Software. Learn more at www.helpsystems.com The following files are available for download: PDFHelpSystems Logo Contact information Colleen KulhanekDirector of Global Marketing1 952-563-2798colleen.kulhanek@helpsystems.com Source: HelpSystems

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