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TMCNet:  IAS Claim Services Launches Patent-Pending Automated Field Dispatch Software System Called Claimatic™

[August 05, 2014]

IAS Claim Services Launches Patent-Pending Automated Field Dispatch Software System Called Claimatic™

SAN ANTONIO --(Business Wire)--

IAS Claim Services, a leading national independent insurance claims service provider, is pleased to announce the launch of Claimatic™, a first-of-its-kind, patent-pending, automated field dispatch software system for property and casualty claims. The system integrates multiple data sources in real-time identifying the best available resource using loss location, adjuster or inspector qualifications, availability and other criteria to make the fastest, most accurate, field resources assignment.

"At IAS Claim Services we have become as much of a technology and innovation company as a claims service company. It's exciting to be able to invent and develop something from a mere dream that can truly revolutionize the claim cycle and experience," said IAS Claim Services CEO, Larry Cochran. "Claimatic is a pioneering technology that utilizes a user interface and sophisticated algorithm to automatically evaluate thousands of available resources to determine the best field adjuster or other resource to assign a claim."

Claimatic improves customer service by dispatching the best adjuster or resource, vastly reducing drive time between claims and eliminating the time involved in a manual assignment process. In only a few months of operation, Claimatic has assigned thousands of claims reducing overall time in process (TIP) by 20% or almost one full day, reducing adjuster drive distace to and from claims by almost 35% and eliminating the delay and cost of assigning claims manually by up to 95%.

The program allows insurance companies to more effectively and strategically grow and optimize their business as it reduces human error saving companies time and money. It also enables processing of a higher number of claims with speed, accuracy and fewer resources. Additionally, management's effectiveness is increased by tighter adjuster tracking and exception reporting. Finally, underwriting of claims is improved through better claim cluster logistic data resulting in improved retention of loyal policyholders and members.

Claimatic is available exclusively for IAS Claim Services' clients. To learn more about Claimatic, visit www.iasclaims.com/claimatic or contact Michael Taylor, IAS Claim Services Director of Business Development (claimatic@iasclaims.com) for information on licensing options.

Founded in 1984, IAS Claim Services has offices across the country and provides services through two major brands-CatCREW for catastrophe adjusting services and IAS Claim Services for daily TPA and loss adjusting services for personal lines, as well as large-loss specialty claims.

About IAS Claim Services:

Headquartered in San Antonio, TX, IAS Claim Services is one of the nation's largest independent insurance adjusting and third-party administration firms focused on property and casualty claims. The company operates across the US, Virgin Islands and Puerto Rico. They are also a full service Lloyds syndicate TPA. IAS Claim Services has been leading the industry in technology and innovation with IAS ClaimCare, ClaimTrain and now Claimatic - the industry's most comprehensive technology-driven suite of services that facilitate claims, expedite payments, and ensure policyholders receive the best, most professional care available. For more information, visit http://www.iasclaims.com. Visit us on Facebook (News - Alert) at www.Facebook.com/IASClaimServices, and on Twitter (News - Alert) at www.Twitter.com/IASClaims.


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