Historic Hotel in Palm Beach County Chooses ProfitWatch Call Accounting
(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 01 August 2014
Release date- 29072014 - Fort Lauderdale , Florida - The historic Breakers Hotel occupies 140 sea-side acres alongside Florida's coastline and charms its visitors with classic Italian-Renaissance furnishings, modern amenities, and breathtaking views of the aqua-blue waters of the Atlantic.
When it came time to upgrade their existing call accounting solution, The Breakers turned to Metropolis' ProfitWatch Call Accounting. Metropolis Technologies has produced reliable call accounting for hotels, motels, casinos, cruise lines, and other hospitality customers since 1993 and has a reputation for their responsive, technical support.
ProfitWatch accurately tracks and reports on all call data from the phone system and includes easily configured rate tables to help hospitality customers to generate revenue. In addition to accurate guest call billing, ProfitWatch benefits include:
Never lose revenue:
ProfitWatch includes PBX and PMS offline alerts to notify staff if the system has stopped receiving or sending data, so hotels never unexpectedly lose revenue because their PBX or PMS is offline.
ProfitWatch includes emergency call alerts to notify staff of 911 calls via email, text and screen popup. These alert notifications help properties to reduce liability and increase response time in the event an emergency call is dialed anywhere on the property.
Identify savings on trunk lines:
Hotels can identify underutilized trunk lines to eliminate telecom costs and improve the efficiency of their communication network.
Protect the property from VoIP hacking and toll fraud
Hotels can identify employee phone abuse, phone hacking attempts, and other unauthorized call activity using ProfitWatch's toll fraud notification system to protect the property from costly expenses and security breaches.
About Metropolis Technologies, Inc.
For over twenty years, Metropolis Technologies has provided advanced call accounting, 911/emergency management and telemanagement applications for businesses of all types in the US and abroad. Their easy to use applications provide advanced call notifications, over 200+ report templates, toll fraud detection and trunk analysis tools help organizations reduce liability, increase revenue, minimize expenses and boost productivity. For more information, please visit http://www.metropolis.com. or follow Metropolis on LinkedIn, Twitter, and Facebook.
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