|[July 22, 2014]
Perfecto Mobile Launches 2014 Benchmark Survey That Finds 44 Percent of Mobile App Errors Are Detected by Users
BOSTON --(Business Wire)--
Mobile, the leader in mobile application quality, today announced a
benchmark survey, "Why
Mobile Apps Fail." The results, based on insights from nearly 900
respondents from a variety of industries including high tech, financial
services and telecommunications, explored the top challenges faced by
testers and end users, and how issues can be effectively addressed to
minimize defects in mobile apps before they are launched.
According to the survey results, almost half of mobile application
issues are identified by users, essentially making users the final QA
step. The survey revealed that 44 percent of the defects are found by
the user, 24 percent from direct feedback, and another 20 percent from
public user reviews (e.g. in app stores). When asked to rank the types
of issues most frequently encountered by mobile app users, user
interface issues, performance, functionality and device compatibility
were at the top of the list.
"Enterprises spend months investing, planning and building an app to
coordinate with the company's mobile strategy, and when it launches they
want it to be successful and have the same quality experience across all
mobile platforms for every unique user. Having users discover bugs and
then abandon the app not only tarnishes the brand reputation, it
diminishes the investment and value that went into building the app, and
negatively impacts the business," said Eran Yaniv, CEO, Perfecto Mobile (News - Alert).
"Our survey explores exactly what challenges enterprises face in mobile
testing and how to improve overall app quality."
The survey identified the top three challenges in mobile testing:
insufficient device coverage (63 percent); lack of reliable automation
(48 percent); and, needing more coverage to execute test scenarios than
time permits (47 percent). Survey respondents believed the most critical
measures to reduce mobile app defects are more functional testing, more
device/OS coverage and more performance testing.
To overcome these challenges and ensure a better user experience and
improve overall app quality, Perfecto Mobile offers the following tips:
Utilize a cloud-based Device-as-a-Service: assuring sufficient
device and OS coverage can help teams focus on testing, not managing
Use a tool that can support continuous, unattended testing:
improve efficiency by embracing automation that enables testers to
test more with fewer resources and greater consistency; and
Deploy a monitoring system: providing early detection of
performance issues before they impact users will help to improve
quality for users.
For more details about and to download the Perfecto Mobile 2014
Benchmark Survey, "Why Mobile Apps Fail," please visit http://info.perfectomobile.com/report-why-apps-fail.html.
About Perfecto Mobile
Perfecto Mobile is transforming the way enterprise organizations go
mobile, enabling them to develop, test, deploy and monitor their mobile
applications and services and go-to-market with confidence. Perfecto
Mobile's cloud-based MobileCloud™ Platform and end-to-end mobile app
quality product suite enables users to remotely access a large selection
of real mobile devices connected to local cellular networks around the
world and leverage them throughout the mobile application delivery
lifecycle - from development, functional and performance testing to
monitoring and support. The
MobileCloud™ is available either in an enterprise private cloud or a
sharable public cloud environment.
More than 1000 customers, including the top Fortune 100/500 across the
banking, insurance, retail, telecommunications and media industries rely
on Perfecto Mobile to optimize mobile time-to-market, customer
engagement, risk mitigation and costs and continuously serve their
mobile users with confidence.
For more information on how Perfecto Mobile can help you confidently
test, deploy and monitor your mobile apps, visit www.perfectomobile.com
and follow us on Twitter (News - Alert): @PerfectoMobile.
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