|[July 09, 2014]
Atlassian Levels Up Enterprise Self-Service Model
SAN FRANCISCO --(Business Wire)--
With a nod to its transparent self-service business model, Atlassian
today unveiled JIRA Data Center, a new enterprise offering that provides
high availability and performance at scale for teams building
mission-critical software. Showcasing product details, pricing and new
enterprise level support and services at�http://www.atlassian.com/enterprise,
JIRA Data Center is the latest offering of the industry's de facto team
project management software that can be easily deployed across multiple
nodes for instant scalability. The company's complementary Confluence
Data Center that will quickly scale team collaboration across an
enterprise will be rolled out later this summer. To support these
enterprise product offerings,�Atlassian is also introducing new�premier
level customer support, technical account management and
"The great majority of enterprises have fixed expectations about
services and support, demanding a degree of hand-holding from their
suppliers," said James Governor, RedMonk analyst and co-founder. "With
JIRA Data Center, Atlassian is ready to deliver enterprise class support
to its customers, alongside its other values."
"JIRA is at the center of so many amazing software teams - teams that
send NASA rockets into space or sequence the human genome. The work of
every software team is becoming increasingly more complex and vital,"
said Bryan Rollins, Atlassian JIRA general manager. "JIRA Data Center is
the solution for the growing number of organizations where JIRA is
mission critical to the success of their software teams."
More han 25,000 companies and 8.5 million users rely on Atlassian JIRA
each day to manage and track mission-critical software projects for
their teams and businesses. Close to one-fifth of companies using JIRA
have more than 1000 employees. Built for the enterprise, JIRA Data
Performance at scale. JIRA Data Center offers�significant
performance improvements at scale.�Concurrent user capacity grows
steadily as more nodes are added.�Clustering capabilities smooth out
spikes in traffic improving performance and usability.
High availability. JIRA Data Center and Confluence Data Center
provide active-active clustering to reduce the risk of system
downtime. The�Data Center platforms integrate with industry standard
technologies for database clustering and shared file systems to
minimize single points of failure.
Instant scalability.�Teams can add a node in a cluster in real
time. Re-indexing is very quick since the search index can be copied
from another node.
Easy installation.�JIRA Data Center can be up and running
within a few hours. When installing JIRA Server, users can request a
JIRA Data Center evaluation key to use that server as a node in a
cluster. Existing customers on the most current version of the
software can use their existing JIRA Server as one of the nodes in
JIRA Data Center.
Premier Support.�To complement Atlassian's existing
enterprise partner and technical account management programs,
Atlassian now offers a dedicated team of senior engineers to handle
requests on all Atlassian products as well as personal onboarding
experiences and expedited SLAs.
Authorized enterprise partner network.�Over 30 Atlassian
Expert partners are trained, qualified and authorized to deploy JIRA
Data Center and Confluence Data Center. Enterprise partners focus on
complex customer solutions and full-service offerings, including
installations, upgrades, integrations, customizations, training, and
High-value pricing.�JIRA Data Center and Confluence Data Center
are each priced at $24,000 per year per 1000 users. Term licenses can
be renewed annually. Premier Support is available for $35,000 per year
and Technical Account Management is priced at $60,000 per year.
Complete pricing can be found at�http://www.atlassian.com/enterprise.
"The Atlassian team is pumped about the results we're getting in our
Performance Lab," said Rollins. "In our load testing, a two-node JIRA
Data Center cluster was able to support twice the concurrent users as a
single JIRA Server with the same response time. We can't wait to see
what scale our customers reach with the new offerings."
Atlassian products help innovators everywhere plan, build and launch
great software. More than 35,000 large and small organizations -
including Citigroup, eBay (News - Alert), Coca-Cola, Netflix and�United Airlines -�use
Atlassian's issue tracking, collaboration and software-development
products to work smarter and deliver quality results on time. Learn more
[ InfoTech Spotlight's Homepage ]