|[June 24, 2014]
Global API, Big Data Technology Provider Apigee Simplifies Burden of Phone System Management with 8x8's Cloud-Based Unified Communications Solution
SAN JOSE, Calif. --(Business Wire)--
8x8 (News - Alert), Inc. (NASDAQ:EGHT), a provider of cloud-based unified
communications, contact center and collaboration solutions, today
announced that Apigee, developer of the leading platform for digital
business acceleration, has deployed 8x8's secure and reliable Virtual
Office communications services for more than 400 users across its San
Jose, California, headquarters and offices in the UK and India.
Founded in 2004, Apigee is the leading provider of API technology and
services for enterprises and developers. Hundreds of companies,
including AT&T (News - Alert), Bechtel, Dell, Pearson and Walgreens, as well as tens of
thousands of developers use Apigee to deliver the speed, insight and
agility that businesses need to compete in today's connected mobile
In the past, Apigee relied on a hardware-based phone system for its
communications. Having to maintain this hardware platform became a
burden for the company's information technology (IT) team. It was
difficult and time-consuming to set up new users, and there was no
desktop user interface to help streamline the process.
Apigee's IT team began evaluating hosted business VoIP solutions. "We
wanted a cloud solution that would simplify our system administration,"
said Lincoln Heacock, Apigee's global head of IT. "8x8's Virtual Office
sealed it for us. It's extremely fast to deploy and easy to use. Our
staff can seamlessly set up a new hire with a phone number and voicemail
in less than one minute!"
With 8x8, Apigee rolled out a complete business communications service,
including virtual numbers, toll-free numbers, and Internet fax service,
to more than 400 users within a moth. Instead of relying on traditional
desk phones, users can now make business calls from their smartphones
and tablets using the 8x8 mobile app for Android (News - Alert) and iOS devices, and
from their laptops using a soft phone client. In addition, 8x8 Internet
fax service allows users to have their own individual fax numbers and
receive faxed documents as emails for faster, more secure delivery.
"Thanks to 8x8 Virtual Office, we can put away the traditional desk
phones that take up space and are time-consuming to fix," said Heacock.
"Now we can make or take business calls using our device of choice
without any sort of complication."
Apigee's IT team is now free to focus on higher-level responsibilities
because they no longer have to maintain or troubleshoot PBX (News - Alert) hardware.
8x8's cloud-based service handles maintenance and updates automatically,
and IT receives very few trouble tickets from users.
"Providing a global, mid-market cloud-based UC solution means we can
address our customers' business communications needs almost instantly,"
said 8x8 CEO Vik Verma. "Large organizations can realize the benefits of
next generation phone service with advanced business features within
weeks-or even days. Once 8x8 service is implemented, businesses then get
the ongoing benefit of reduced IT maintenance and equipment costs along
with collaboration and productivity enhancements. In the end, we create
a virtuous cycle where our customers pay a lot less to get a lot more."
About 8x8, Inc.
8x8, Inc. (NASDAQ: EGHT) is the trusted provider of secure and reliable
communications�and�virtual contact center solutions to more than
37,000 small, midsize and distributed enterprise organizations operating
in over 40 countries across six continents. 8x8's out-of-the-box cloud
solutions replace traditional on-premise PBX hardware and software-based
systems with a flexible and scalable Software as a Service (SaaS)
alternative, encompassing cloud business phone service, contact center
solutions, and web conferencing. For additional information, visit�www.8x8.com,�or
www.8x8.com/UK�or connect with 8x8
Apigee provides the leading
technology platform for digital business acceleration. Through APIs and
big data, Apigee delivers the speed, scale and agility any business
needs to compete in today's connected mobile world. Many of the world's
largest and most respected organizations have selected Apigee to enable
their digital business, including 20 percent of the Fortune 100 and 25
percent of the world's most admired companies. Apigee customers include
global enterprises such as Walgreens, eBay (News - Alert), Shell, Live Nation, Kaiser
Permanente and Sears. Apigee is headquartered in San Jose, California
and has about 500 employees worldwide.
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