|[June 18, 2014]
Introducing GetFeedback.com Summer '14: The Future of Online Survey Software
SAN FRANCISCO --(Business Wire)--
the company disrupting the online survey software market with engaging,
branded, mobile-ready customer surveys, today unveiled the latest
release of its market-leading product. GetFeedback.com Summer '14 marks
the third major product release since the company opened its doors to
the public only a few months ago. With Summer '14, GetFeedback delivers
major new capabilities for multi-user collaboration, including advanced
levels of team administration and team sharing.
GetFeedback.com Summer '14
Inspired by products such as Google Apps, Salesforce, and Box (News - Alert).com,
collaborative business software allows multiple individuals within a
team to work more effectively together. With the release of Summer '14,
GetFeedback.com now introduces team administration and collaboration for
all customer survey projects.
As with many important business initiatives, customer survey projects
often involve multiple individuals who need to work together in a
collaborative nature. A customer survey project might include a business
expert, a marketing expert, and an IT/Salesforce expert, each handling
their respective portions of the project. GetFeedback.com Summer '14
allows for team collaboration on projects involving the creation, design
and execution of customer surveys, including:
Team Administration & Billing - Centralized administration
is core to collaborative business software. Now with Summer '14,
GetFeedback.com administrators have the ability to specify team
settings, provision user accounts, and manage centralized billing
preferences and invoices.
Team User Management - Centralized user management defines the
capability to provision new user accounts. New team members can be
added at anytime during the course of a project, and may be centrally
re-assigned or deactivated as the team changes over the course of time.
Team Survey Sharing - Team sharing allows for a survey or set
of surveys to be shared amongst individuals. Owners of a survey can
determine who has access to view a survey (and its associated
responses/results) or who should be passed control to edit a survey.
Team Collaboration - Team workflow and collaboration allows for
a survey process to be defined, whereby multiple individuals can
participate jointly in the surveycreation process. Hand off points
can be defined where a survey can be passed from one owner to another,
allowing for the separation of roles, such as business owner, content
creator, designer, and backend integration experts.
Team Settings & Configurations - Advanced configurations
with GetFeedback allow for complete brand control, including custom
survey URLs and whitelabeling of the survey user interface. Advanced
team settings now allow for these settings to be configured once, and
for the settings to be automatically applied to every team member.
Team Controls for Salesforce - Customer surveys that integrate
with Salesforce are one of the top use cases for GetFeedback.com.
Summer '14 now includes the workflow and collaboration necessary for
Salesforce customers, allowing specialized controls and permissions
that can be granted for access to the Salesforce environment.
Comments on the News
"Google (News - Alert) Apps, Salesforce, and Box.com have shown us a new, collaborative
model for business software," said Kraig Swensrud, co-founder of
GetFeedback.com. "The new capabilities in Summer '14 provide team-based
collaboration for all customer survey initiatives, and will help
GetFeedback accelerate its position as the fastest growing online survey
"The world of customer engagement and customer survey software has
fundamentally changed," said Scott Holden, vice president, platform
marketing, salesforce.com. "GetFeedback.com represents a new breed of
engaging, mobile-ready, customer survey software."
"GetFeedback has taken online survey software to the next level and
continues to innovate," said Eric Sorensen, Director of Marketing, ESPN (News - Alert).
"We need capability that allows our global distributed team to work
together in a coordinated fashion, and GetFeedback.com Summer '14
delivers on that promise in spades."
Availability & Pricing
GetFeedback.com Summer '14 is available immediately to the company's
rapidly growing customer portfolio, including thousands of companies
currently using the service. The company has also made Summer '14
available free of charge to all qualifying non-profit organizations
around the world.
GetFeedback.com offers monthly pay-as-you-go subscriptions, based on a
maximum number of responses generated and the level of technical support
desired. Single user accounts range from $30/user/month to
$180/user/month. GetFeedback.com Summer '14 allows for additional
team-based user accounts to be purchased at a 50% discount of single
user prices. Additional discounts are available for longer-term plans.
Detailed pricing and sign up information available at www.getfeedback.com/pricing
and additional information on Summer '14 features can be found at www.getfeedback.com/teams.
GetFeedback.com is a modern survey marketing application designed and
built for a mobile world, allowing anyone to easily create an online
survey experience with perfect branding, beautiful imagery, even
embedded video. More importantly, GetFeedback.com will dynamically
re-size and re-format every survey to display perfectly on today's
smartphones, tablets, and web browsers. The result? A fun, engaging
experience for any audience that results in better response rates,
better feedback, and better business decisions.
Former salesforce.com executives, Kraig Swensrud and Sean Whiteley,
founded GetFeedback.com in 2013. GetFeedback.com's client roster
includes Appirio, Amazon.com (News - Alert) Student, The Association of Surfing
Professionals, Box.com, Dropbox, ESPN, Equinox, ExactTarget, Facebook,
Fox Sports, The Golden State Warriors, Google, Hurley, Intuit (News - Alert), LinkedIn,
McKesson, Nike, The North Face, Oracle Responsys, Red Bull Mobile,
salesforce.com, United Way, University of San Diego, Valspar, Virgin
America, The World Economic Forum, and Yahoo! For more information,
please visit www.getfeedback.com.
Salesforce and others are among the trademarks of salesforce.com, inc.
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