|[May 06, 2014]
Mortgage Technology Innovation Leads the Way at FICS' 28th Annual Users' Conference
DALLAS --(Business Wire)--
Financial Industry Computer Systems, Inc. (FICS®), a mortgage loan
origination software, residential
servicing software and commercial
servicing software provider, recently hosted its 28th
Annual Users' Conference, drawing close to 300 lenders, servicers and
industry partners to Dallas for the three-day event.
FICS' Annual Users' Conference provides attendees with access to
valuable activities and demonstrations, user-focused workshops and
panels, as well as direct interaction with the organization's technology
experts. Additionally, attendees gain insight into best practices from
educational sessions covering a wide range of topics impacting the
mortgage industry today.
Dawn Gibbs, CEO and chairman of the board for FICS, provided attendees
with key insights on the expanding role of technology in today's
evolving mortgage industry. Gibbs also reaffirmed FICS' dedication to
the continual innovation of existing mortgag processes, as well as the
importance of the one-on-one customer support they have become
"Our industry, by its nature, is one that demands a personal touch
because buying a home is emotionally a much deeper transaction than
almost any other purchase that a consumer will make," Gibbs said in her
opening speech. "My goal at FICS is to continue developing software
solutions to assist our users in being more efficient and, therefore,
more productive, while preserving the value of the human element."
FICS' president and COO, Susan Graham, further elaborated on the
company's magnified focus on innovation. "For us, success is building
innovative ideas into tools that you can use to make your business
stronger," she explained. "As times change in the mortgage industry,
we're proactively progressing our products to help you make the changes
needed to remain profitable and competitive."
In addition to enhancements that have been implemented since last year's
conference, Graham also illustrated key developments being introduced
over the next year, such as the release of the next generation of FICS' residential
servicing software, Mortgage Servicer. Rewritten to the .NET (News - Alert)
Framework, Mortgage Servicer users are eager to experience the rich
Windows® Presentation Foundation user interface, as well as
multi-tiered shareable services in the platform.
"FICS' user conference helps our team connect with our peers and learn
from FICS' experts on the best ways to leverage technology," said
Larissa Torres, mortgage servicing data manager for Phoenix-based Desert
Schools Credit Union. "The chance to provide feedback on the direction
of future products and updates, as well as the high level of service we
receive, demonstrates their dedication to our success."
"Year after year, we strive to provide FICS customers with a conference
experience that goes beyond simply showcasing the latest products
or services available. Rather, we focus on utilizing the event as an
avenue to directly interact with our customers," continued Graham. "It
is from these valuable conversations that we are able to gather
additional insight to not only fuel our ongoing success, but also
provide our customers with the knowledge and tools to do the same for
The 2015 Users' Conference will be held April 8-10, in Dallas.
Founded in 1983 and headquartered in Dallas, Texas, Financial Industry
Computer Systems, Inc. (FICS), specializes in providing flexible,
comprehensive residential and commercial technology solutions to the
mortgage industry. FICS' systems are designed to operate on Microsoft (News - Alert)®
Windows® platforms with the most recent solutions written
using .NET Framework that include a rich Windows®
Presentation Foundation user interface and multi-tiered shareable
services. The company also provides innovative document management and
web-based capabilities into its full suite of products. Additional
information about FICS is available via the company's website at www.FICS.com.
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