|[March 27, 2014]
Capital Insurance Group Selects Guidewire System for Billing
MONTEREY, Calif. & FOSTER CITY, Calif. --(Business Wire)--
Capital Insurance Group (CIG), a leading regional Property/Casualty
(P/C) insurer serving the Western United States, and Guidewire Software,
Inc. (NYSE: GWRE), a provider of software products to P/C insurers,
today announced that CIG has selected Guidewire BillingCenter® to
help it oversee its billing operations, including agency and direct
bill, across all of its lines of business. BillingCenter will also help
CIG manage its commission calculations and payment.
In an effort to update the technology platform supporting its billing
operations and become more responsive to their agents and policyholders,
CIG selected BillingCenter. The company sought to increase its
flexibility, enable its business users to make modifications to payment
plans, and more easily make system changes when needed. BillingCenter's
comprehensive functionality, configurability, ease of integration, and
intuitive user interface also appealed to CIG.
"In the past, when we wanted to make a change to our billing system, it
became a time consuming and involved process due to the complexity of
our system's architecture," said Rads Mydam chief information officer
and vice president, Information Technology, Capital Insurance. "We are
looking forward to being able to more easily make changes, and when we
ultimately upgrade the system, we foresee the process going quickly and
smoothly given BillingCenter's highly configurable platform."
BillingCenter will enable CIG to:
Provide fast, accurate service to its customers and agents due to
BillingCenter's automated functionality;
Tailor payment practices and methods to customer preferences; and
Readily make system changes to meet changing business and technical
"The seamless billing process and enhanced customer experience that
BillingCenter will bring will positively affect our customer retention
rate," said Gray Tyndall, chief financial officer, Capital Insurance
Group. "From a new business perspecive, BillingCenter will help us give
potential customers, as well as new targeted segments, more billing
options, letting them choose their payment schedule as well as how they
receive and pay their bills."
"We welcome Capital Insurance Group to the Guidewire family as a
BillingCenter customer," said Steve Sherry, group vice president,
Americas Sales, Guidewire Software. "We recognize their commitment to
providing high levels of service to their customers and agents and look
forward to working with them on their billing transformation journey."
Guidewire BillingCenter® is a comprehensive billing and receivables
management system built on the core design principles of automation,
control and flexibility. BillingCenter allows you to deliver insurance
your way by making it easier to automate the billing lifecycle; design
flexible billing, payment and delinquency plans; manage agent
commissions; and enable rapid integration with external payment systems.
BillingCenter is available as a standalone system or as part of
Guidewire InsuranceSuite™, and can be integrated to a Property/Casualty
insurer's legacy systems or third party applications.
About Capital Insurance Group
Capital Insurance Group® (CIG) is the leading regional property and
casualty insurer serving the Western U.S. since 1898. CIG insures
Personal Auto, Homeowners, Farmowners, Condo Owners, Vacation Property,
Renters, Apartment Building Owners, and many kinds of Commercial and
Agricultural Auto and Property. The more than 115 year-old company is
rated "A" (Excellent) by A.M. Best, the independent financial monitor of
the insurance industry. CIG manages personal, business, and agriculture
risks underwritten by its affiliate companies: California Capital
Insurance Company, Eagle West Insurance Company, Nevada Capital
Insurance Company, and Monterey Insurance Company. Types of policies may
vary from state to state. For more information, please visit www.CIGinsurance.com.
CIG DELIVERS MORE. Continuously. ™
About Guidewire Software
Guidewire builds software products that help Property/Casualty insurers
replace their legacy core systems and transform their business. Designed
to be flexible and scalable, Guidewire products enable insurers to
deliver excellent service, increase market share and lower operating
costs. Guidewire InsuranceSuite™ provides the core systems used by
insurers as operational systems of record. Additional products provide
support for data management, business intelligence, anytime/anywhere
access and guidance and monitoring. More than 150 Property/Casualty
insurers around the world have selected Guidewire. For more information,
please visit www.guidewire.com.
Follow us on twitter: @Guidewire_PandC.
NOTE:�Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire
PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite,
Guidewire PartnerConnect, Guidewire SolutionConnect, Guidewire Live,
Live Inside, Before & After, Claim Canvas, Viewpoint, Deliver Insurance
Your Way, and the Guidewire logo are trademarks, service marks, or
registered trademarks of Guidewire Software, Inc. in the United States
and/or other countries.
[ InfoTech Spotlight's Homepage ]