|[March 10, 2014]
TSYS Transforms Cardholder Experience
COLUMBUS, Ga. --(Business Wire)--
TSYS (NYSE: TSS) announced today that it has enhanced its online,
self-servicing solution, Credit Care, to provide consumer cardholders an
improved user experience and issuing banks greater administrative
control. The new responsive and user-friendly design empowers TSYS
clients and their customers with greater accessibility to account
Credit Care now features a flexible user interface providing account
holders easy and secure access to their accounts from any mobile device,
regardless of size. Other enhancements include convenient single sign-on
access from host bank websites, which saves cardholders time and
eliminates the need for multiple passwords. New product features also
include additional account payment options and an administrative console
providing issuing banks the ability to manage the account holder
experience for their unique brand and business.
"TSYS is focused on enhancing all end-user touch points, and these
enhancements to Credit Care are part of the first wave of products bein
optimized to ensure a seamless user experience anytime, anywhere," said
Paul Bridgewater, group executive of Global Product, TSYS. "We are
intent upon enriching the user experience on behalf of our clients -
regardless of choice of device."
"Providing the best possible customer experience - regardless of channel
- is the key driver behind every decision we make," said Rhonda
Wooddisse, senior director of Operations, President's Choice Financial.
"This mobile-friendly Web application helps us deliver on that strategic
commitment to our customers."
TSYS Credit Care is utilized by consumer card issuers, providing
cardholders account access, insight and maintenance capabilities. The
functionality between North American and International clients may vary.
At TSYS® (NYSE: TSS), we believe payments should revolve
around people, not the other way around. We call this belief
"People-Centered Payments®." By putting people at the
center of every decision we make, TSYS supports financial institutions,
businesses and governments in more than 80 countries. Through NetSpend®,
A TSYS Company, we empower consumers with the convenience, security, and
freedom to be self-banked. TSYS offers issuer services and merchant
payment acceptance for credit, debit, prepaid, healthcare and business
TSYS' headquarters are located in Columbus, Ga., U.S.A., with local
offices spread across the Americas, EMEA and Asia-Pacific. TSYS is a
member of The Civic 50 and has been named one of the 2013 World's Most
Ethical Companies by Ethisphere magazine. TSYS routinely posts all
important information on its website. For more, please visit us at www.tsys.com.
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