Genesys Launches Outbound Predictive Dialer Channel on TMCnet

Norwalk, CT - February 19, 2014 --  TMC (News - Alert), a global, integrated media company helping clients build communities in print, in person and online, announced today that the Outbound Predictive Dialer channel, sponsored by Genesys (News - Alert), has been launched as the newest addition to the TMCnet Online Community program. 

The Outbound Predictive Dialer Channel is designed for decision-makers from Call Centers seeking information regarding more effective telemarketing. Information on the Outbound Predictive Dialer Channel addresses issues important to decision-makers involved in contact center solutions. Visitors to the Outbound Predictive Dialer Channel can find valuable resources such as feature articles, industry news, white papers, free product trials and e-demos.

The new channel can be found at http://www.outboundpredictivedialerresource.com/

"Genesys is pleased to join forces with TMC, the leader of communications and technology media," said Amy Brennan, Marketing Manager at Genesys. "TMCnet is known for providing valuable content, and we're thrilled to sponsor this forum where people can learn more about this intrinsic part of the industry."

Genesys is a global multi-channel customer experience and contact center solution leader. Its new channel is designed for those in the call center industry seeking new solutions and more effective ways of reaching potential customers, and who are seeking insights, updates, features, tips and more.

"TMCnet welcomes Genesys' channel into our Online Community program," stated TMC President Dave Rodriguez (News - Alert). "Genesys is a well-respected call center provider that shares our vision of advancing new technologies. Our Online Community program is a powerful Community-building vehicle assisting our partners in building their brands, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology website in the world."

TMCnet is the leading Website for communications and technology professionals. TMCnet is visited by 1.5 million unique monthly visitors and generates more than 60 million page views every month, according to Webtrends

About TMCnet Online Communities

TMCnet Online Communities are news-generated, content-rich sites that position companies as leading "go-to resource" for communications and technology related topics. TMC has been building Online Communities for over 10 years, and continue to be the market leader at developing these successful communities for clients.  To learn more about the Online Community program, please contact client services [email protected] or call 203-852-6800. You can also visit us online at http://www.tmcnet.com/Community/Default.aspx

About TMC

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world's leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit www.tmcnet.com.

About Genesys
Genesys is the global multi-channel customer experience and contact center solution leader. Its customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty.

TMC Contact:
Rory J. Thompson

Web Editor

Tel: 203-852-6800
Fax: 203-853-2845
[email protected]

www.tmcnet.com

Genesys Contact:
Amy Brennan

Marketing Manager

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